Windows 10: Surface Book 2 - Windows 11 keeps disconnecting and reconnecting from my LG montior via...

Recently my Surface Book 2 laptop with Windows 11 has started disconnecting and reconnecting to my LG monitor every 2.5 minutes even with me using my mouse and having my settings to never sleep. I've tried updating drivers, unplugging cables and changing the Display port version on my monitor from 1.4, to 1.2 and to 1.1 but the problem persists. I feel like this is a Windows 11 issue with Display Port that is recent as I've had this setup for a couple years with no issues.

:)

 

New Surface Book 2 firmware versions for Windows 10 - Oct. 11

Source: https://support.microsoft.com/en-us/...update-history

 

usb keeps disconnecting and reconnecting windows 10

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  What is the make model of your system?
  

I suggest you to Change the USB power management settings and check.

• 
  Open Device Manager.
  
• 
  Double-click the type USB to change power management settings.
  
• 
  Right-click the specific device you want, and then click
  Properties.
  
• 
  On the Power Management tab, change the power management settings.
  

I would also suggest you to refer to the suggestion by
Ashish Sondhi from the following link and check if it helps.

Redirecting



Also refer:

• What if a wired device isn't installed properly?

http://windows.microsoft.com/en-us/windows-8/what-device-isnt-installed-properly

(Note: steps in the above article applies to Windows 10 as well)



Let us know if you have any further query on Windows, we are glad to assist you.



Thank you.

 

New Update for Surface Book 2 on Windows 10 April 2018 v1803 - May 9 Surface

Source: Update for Surface Book 2 (09 May 2018) Surface

See also: https://support.microsoft.com/en-us/help/4055398