Windows 10: Surface book wifi drops when lid is fully closed

Discus and support Surface book wifi drops when lid is fully closed in Windows 10 Network and Sharing to solve the problem; Hi, I'm using surface book with a docking station. When the lid is closed, it's set to 'do nothing' so that I can work with my external monitors.... Discussion in 'Windows 10 Network and Sharing' started by Melolo17, Jul 12, 2018.

  1. MELOLO17
    Melolo17 Win User

    Surface book wifi drops when lid is fully closed


    Hi,


    I'm using surface book with a docking station.

    When the lid is closed, it's set to 'do nothing' so that I can work with my external monitors.

    However, when I close the lid fully, wifi gets lost most of the times, if not really slow.


    When the lid is open by a slightest amount, wifi works well, so I know that it's not the metal casing problem.


    I tried all options discussed, including troubleshooting both the internet and power settings, unchecking the "let computer turn this device...", updating drivers and other registry-related solutions.


    Nothing works, and the problem persists only when the lid is fully closed.


    Please help.


    Thanks,

    K

    :)
     
    Melolo17, Jul 12, 2018
    #1
  2. LSCHMI13
    lschmi13 Win User

    Surface Book with Windows 10 - Wifi disconnects when lid is closed

    When I have the lid of my Surface Book open (while connected to an external monitor) I can connect to wifi. When I close the lid of my Surface Book wifi disconnects. My power settings are set to "Do
    Nothing" when the lid is closed (both on battery and plugged in). I am on the latest version of all firmware/updates.
     
    lschmi13, Jul 12, 2018
    #2
  3. SJ_SOUTHEAST
    SJ_SouthEast Win User
    Surface Book with Windows 10 - Wifi disconnects when lid is closed

    I have the i7 Surface Book (8GB/256GB), and have this same problem.

    WiFi is set to stay on during sleep, and the Surface Book is set to stay on when the lid is closed and running on mains power.

    I have a strong signal and am 4 metres from my router. Once the lid is closed, first the WiFi says there is no internet connectivity and then after another few seconds it disconnects entirely.

    On the network list the signal is still full, however it asks me for my password and never connects while the lid is closed.

    Open the lid again, and it reconnects and everything is fine. For now it sits open on my desk, but I bought this to use as a desktop most of the time and this is not how it should be functioning.

    I would appreciate some help with this. It happens every time I try this, and is souring an otherwise great user experience.
     
    SJ_SouthEast, Jul 12, 2018
    #3
  4. LSCHMI13
    lschmi13 Win User

    Surface book wifi drops when lid is fully closed

    Wifi drops when I close my laptop lid while using an external monitor

    I have the same issue and the suggested fix isn't helpful. When I have the lid of my Surface Book open (while connected to an external monitor) I can connect to wifi. When I close the lid of my Surface Book wifi disconnects. My power settings are set
    to "Do Nothing" when the lid is closed (both on battery and plugged in). Please advise. Thanks.
     
    lschmi13, Jul 12, 2018
    #4
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Surface book wifi drops when lid is fully closed

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