Windows 10: Surface Dock Monitor Issues after Windows 11 update

Hello, I have a Surface Pro 7 with a Surface Dock, I have a monitor plugged into the dock that worked fine on Windows 10.Now after updating to Windows 11 the dock will not display monitor.I have plugged another device into the monitor and that works fine.I have used the USB-C to HDMI and I can use the monitor direct.But I can not plug the dock cable into my Surface Pro 7 and get the monitor to work. The keyboard, mouse and external camera all work fine.I have changed the HDMI cable as well with same result.I have updated the firmware on the dock I believe I am running a Surface DockThank

:)

 

DVI not working on extended monitor with Surface Book docking station

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Make sure the power light for the docking station is on
  
• 
  Make sure the monitor is getting power
  
• 
  Make sure the cable is connected properly to the monitor
  
• 
  Unplug and reconnect the Mini-DVI adapter on the back of your docking station
  
• 
  Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)
  
• 
  Take the Surface out of the docking station then put it back in
  
  
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

New Version of Surface Dock Updater Available

Source: New Version of Surface Dock Updater Available Surface

 

Surface Pro 4 Docking issues

Hi Jack,

Thank you for update and reply.

I suggest you to refer the link below and check if that helps.

Troubleshoot Surface Dock.

https://www.microsoft.com/surface/e...ers/troubleshoot-docking-station-surface-dock

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thanks