Windows 10: Surface Go Reset to New

Discus and support Surface Go Reset to New in Windows 10 Customization to solve the problem; I have a Surface Go and I want to set it back to New and Give to my Niece. She can set it up as here Own.... Discussion in 'Windows 10 Customization' started by JohnWhiteBX, Jun 5, 2020.

  1. Surface Go Reset to New


    I have a Surface Go and I want to set it back to New and Give to my Niece. She can set it up as here Own.

    :)
     
    JohnWhiteBX, Jun 5, 2020
    #1

  2. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Jun 5, 2020
    #2
  3. epete Win User
    Reset Surface Pro 4 Software / now have errors

    Thanks. I have already started a second effort to reset the Surface and not preserve any personal files. (Personal files are all stored elsewhere anyway) I suspect the same thing will happen. When it does, I will give your suggestions a try. By the way, after a reset, is there any way for me to keep my original PC name. My MS Office listed the original pc name as one of the 5 installs on my license. I didn't want to use up 2 licences on one PC.
     
    epete, Jun 5, 2020
    #3
  4. Surface Go Reset to New

    SURFACE PRO 3 RESET TO FACTORY DEFAULTS PROBLEM

    The camera caused a system freeze every time it was activated so I thought why not restore.

    • I attempted to reset my Surface Pro 3 to Factory defaults.
    • The Surface Pro made it to 1% then crashed.
    • Now it is in a reboot loop.

    I have tried several times and now it gives an "Unable to reset your PC. A required drive partition is missing" error.

    Do you have any suggestions on how to make it work again?
     
    ScottPlatt1, Jun 5, 2020
    #4
Thema:

Surface Go Reset to New

Loading...
  1. Surface Go Reset to New - Similar Threads - Surface Reset

  2. I am looked out of my surface RT, says the password is incorrect , how do I reset the...

    in Windows 10 Gaming
    I am looked out of my surface RT, says the password is incorrect , how do I reset the...: Surface RT sn#112919524452 https://answers.microsoft.com/en-us/windows/forum/all/i-am-looked-out-of-my-surface-rt-says-the-password/9a260bbd-0504-4c6a-a005-b57e05992110
  3. I am looked out of my surface RT, says the password is incorrect , how do I reset the...

    in Windows 10 Software and Apps
    I am looked out of my surface RT, says the password is incorrect , how do I reset the...: Surface RT sn#112919524452 https://answers.microsoft.com/en-us/windows/forum/all/i-am-looked-out-of-my-surface-rt-says-the-password/9a260bbd-0504-4c6a-a005-b57e05992110
  4. Can I reset or change the account settings on my Surface Laptop Studio 2?

    in Windows 10 Gaming
    Can I reset or change the account settings on my Surface Laptop Studio 2?: I have a new Surface Laptop Studio 2. My husband set it up as his device so it scans his face. He is buying another laptop and the Surface Laptop Studio 2 will be mine. Is there a way I can reset it or change the account settings to be the default account so that it scans my...
  5. Can I reset or change the account settings on my Surface Laptop Studio 2?

    in Windows 10 Software and Apps
    Can I reset or change the account settings on my Surface Laptop Studio 2?: I have a new Surface Laptop Studio 2. My husband set it up as his device so it scans his face. He is buying another laptop and the Surface Laptop Studio 2 will be mine. Is there a way I can reset it or change the account settings to be the default account so that it scans my...
  6. Factory reset surface, now only blue screen comes on.

    in Windows 10 Gaming
    Factory reset surface, now only blue screen comes on.: I tried to factory reset my surface. It went through the process, but it will not come on. It opens up to a blue screen and I cannot get past that....
  7. Factory reset surface, now only blue screen comes on.

    in Windows 10 Software and Apps
    Factory reset surface, now only blue screen comes on.: I tried to factory reset my surface. It went through the process, but it will not come on. It opens up to a blue screen and I cannot get past that....
  8. Storage unit find surface 8 pro needs factory reset

    in Windows 10 Gaming
    Storage unit find surface 8 pro needs factory reset: Found a Microsoft surface windows 8 pro in a storage unit I bought and have attempted to reset it due to not having the previous owners login. And now it keeps asking me for a bitlocker. Is there a way to completly wipe the pc and start over with out having to login to the...
  9. Storage unit find surface 8 pro needs factory reset

    in Windows 10 Software and Apps
    Storage unit find surface 8 pro needs factory reset: Found a Microsoft surface windows 8 pro in a storage unit I bought and have attempted to reset it due to not having the previous owners login. And now it keeps asking me for a bitlocker. Is there a way to completly wipe the pc and start over with out having to login to the...
  10. Storage unit find surface 8 pro needs factory reset

    in Windows 10 Installation and Upgrade
    Storage unit find surface 8 pro needs factory reset: Found a Microsoft surface windows 8 pro in a storage unit I bought and have attempted to reset it due to not having the previous owners login. And now it keeps asking me for a bitlocker. Is there a way to completly wipe the pc and start over with out having to login to the...