Windows 10: Surface keyboard Bluetooth keeps loosing connection

Hi all,I have a windows 10 laptop, and use a separate screen/keyboard/mouse. I have the Surface keyboard connected via bluetooth. But, if my laptop goes into sleep mode after a while, the laptop wakes up with the mouse but the keyboard is not connected anymore. I have to unpair/pair again every time. My logitech bluetooth mouse has no issues whatsoever, so it is not a generic bluetooth thing.Btw, this is not the typecover or anything, but the full-size Surface keyboard.I've looked at various settings in bluetooth sleep mode, ie 'allow the computer to turn off this device', but haven't found

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Re-Connect Microsoft Bluetooth Surface Keyboard

I'm running Windows 10 2004 (OS Build 19041.264). I have a Gigabyte Aorus Master X570 motherboard with built-in Bluetooth and Antenna.
I have a Bluetooth Surface Keyboard which I like, but it sometimes disconnects itself.
I can re-connect it via Settings->Devices, but in order to do so, I have to un-pair it, then pair it again and connect, which is a pain.
In the 'Notifications' area of the desktop, there are two options relating to Bluetooth, The first, which has a Bluetooth Symbol on it, just switches Bluetooth on and off. The second, labelled 'Connect' does not list my keyboard, its functionality being restricted to 'wireless display and audio devices'. It has an option (at the bottom) to 'Find Other Types of Devices', which just takes me into Settings -> Devices where I have to un-pair, the pair and connect, just the same as I describe above.
Does anyone know if there is any way that I can easily re-connect a paired keyboard device which is switched on, without having to un-pair and re-pair first?

 

Keychron K6 keyboard not showing up in Bluetooth options on Surface 7 Pro

Hi Lavenia,
thank you for the instructions.

I first tried the 5 steps you've suggested, restarting and trying to connect my keyboard after every step. The problem was still present after all the steps.

Regarding your questions:

Yes, this is the Keychron K6 Bluetooth Mechanical Keyboard that can be connected by wire. When connected by wire everything works by the way.

I reset my Windows like you stated it in your question, keeping my files. But as I said above, I now reinstalled Windows via step 5 of your suggestions without any success.
Lastly the other Bluetooth devices. I have a Surface Pen connected to the Surface, no problems at all there. But when trying out more devices - my bad there for not doing it earlier - I actually had a lot of problems... I tried connecting some devices to the Surface and my home PC that connects to the devices via a USB Bluetooth adapter. The results were as follows:

[table][tr]Bluetooth-DeviceSurface resultsPC results[/tr][tr][td]Surface Arc Mouse[/td][td]- connects to Surface- only starts working after restart- works poorly (input lag, feels like the sensor / the Bluetooth connection triggers only once per second at times)[/td][td]- connects to PC- works perfectly fine (no lags)[/td][/tr][tr][td]Microsoft Wireless Keyboard (don't know the exact model)[/td][td]- shows up in lists of found Bluetooth devices- when trying to connect it says "Try connecting your device again."[/td][td]- connects to PC- works perfectly fine[/td][/tr][tr][td]AirPods Pro[/td][td]- connects to Surface- require 30-60 seconds / restart of Surface to connect to audio- when connected to audio: asynchronous output + very laggy sounds (feels like every other half second is cut of)- function buttons on AirPods work (skipping songs etc.)[/td][td]- connects to PC- requires 5-10 seconds to connect to audio- works perfectly fine (audio and function buttons)[/td][/tr][/table]

So, it seems like the Bluetooth connection works, just very poorly... Do you have any other ideas?

Oh and btw, when I first got my Surface the AirPods Pro and the Arc Mouse both worked perfectly. I just haven't use them with my Surface in the last months / last year. Must have been an update that bricked the Bluetooth.
And to cross this out as a reason: the Surface newer got damaged by fall or water or anything like that.

 

Re-Connect Microsoft Bluetooth Surface Keyboard

Thanks for both of these Paul. I've already been there, s it happens. WU is useless, and the Mouse and Keyboard Centre App just shows my Surface Mouse, not my keyboard. When I look at its list of keyboards, mine isn't there! Hey Ho!