Windows 10: surface laptop 7 on arm will not connect to microsoft wireless display adapter

My brand new surface laptop 7 on ARM will not connect to microsoft wireless display adapter, however my windows surface laptop 3 does connect, so clearly the problem is with the new machine. The machine sees the adapter, but when connecting, the machine just says ‘connecting’ for a while then stops. The adapter shows no signs of working. The machine is fully updated.However, as noted, my surface 3 laptop connect to the same adapter just fine. Does anyone have any advice.

:)

 

Microsoft Wireless Display Adapter connection issues

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, however I suggest you to follow the steps below and check if it helps.

• 
  Press Windows Logo + X.
  
• 
  Go to Device Manager on your Surface Pro 3.
  
• 
  Go to Display Adapters.
  
• 
  Search for Intel (HD) graphics driver.
  
• 
  Uninstall this graphics driver and reboot your Surface Pro 3.
  

After reboot, an updated Intel (HD) graphics driver should be installed. And this driver might be capable to connect to Microsoft’s Wireless Display Adapter.

You can follow the group discussion by clicking on the link.

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Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank you.

 

Cannot connect to Microsoft wireless display adapter

Hi,

I bought a brand new Microsoft Surface Pro 4 together with a Microsoft Wireless Display Adapter.

I plugged it in my TV set (HDMI and USB), and it displays the Microsoft logo and the message "MicrosoftDisplayAapter_A9 Ready to connect"

Then on the Surface Pro 4, I go to "connect" (in the notification center) and I can see the display adapter listed in the available devices. I select it and click on connect, the TV blicked several time with the Microsoft logo and after a while it goes back
to the message "MicrosoftDisplayAapter_A9 Ready to connect". In the meantime, my Surface Pro 4 indicates "connecting ..." and after I have the messsage "try to reconnect"...

I tried all the solution suggested in Troubleshooting Microsoft Wireless Display Adapter - Microsoft Support

but that did not help.... And as it cannot get connected, I cannot perform any firmware uprade as the Wireless display program does not work until the device is connected...

Any idea ?

Thanks for your support,

Antoine.

 

Project Surface Pro screen to PC using Microsoft Wireless Display Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to project the Surface Pro screen to the PC and use it as a second monitor. Since you are using a Microsoft Wireless Display Adapter, I suggest you to refer the steps in the article

Using the Microsoft Wireless Display Adapter with Surface and see if that helps.



You may also refer the article
Troubleshooting Wireless Display Adapters to troubleshoot the Microsoft Wireless Display Adapter.



Let us know how it goes. We will be glad to help you further, if the issue persists.



Regards,

Nikhar Khare

Microsoft Community - Moderator