Windows 10: Surface laptop no longer detecting both external monitors that are connected to the...

Discus and support Surface laptop no longer detecting both external monitors that are connected to the... in Windows 10 Software and Apps to solve the problem; I own two 4k dell monitors that are plugged into the thunderbolt 4 DisplayPort. I use USB-C connection for everything. When the docking station is... Discussion in 'Windows 10 Software and Apps' started by Alec Kagy, Oct 15, 2024.

  1. Alec Kagy Win User

    Surface laptop no longer detecting both external monitors that are connected to the...


    I own two 4k dell monitors that are plugged into the thunderbolt 4 DisplayPort. I use USB-C connection for everything. When the docking station is plugged into my surface 4 laptop not, both monitors wont extend. The laptop is only detecting one monitor at a time. How can I fix this issue?

    :)
     
    Alec Kagy, Oct 15, 2024
    #1
  2. WendyB2 Win User

    External monitors no longer detected

    Have been using 2 external monitors with my surface laptop via a surface dock, and as of today they are no longer detected.
     
    WendyB2, Oct 15, 2024
    #2
  3. AJMazza Win User
    Surface Laptop 3 with external monitor

    Hi All,

    Has anyone come across an issue with an external monitor blacking out while connected to a Surface Laptop 3? I have the laptop connected to a widescreen laptop with the Surface Dock. Both work fine however, once every hour or so the external monitor blacks out and comes back.

    I've completed the following:

    • Updated laptop drivers and firmware
      • Updated monitor drivers
      • Swapped out monitor
    [/LIST]
     
    AJMazza, Oct 15, 2024
    #3
  4. Surface laptop no longer detecting both external monitors that are connected to the...

    Windows No Longer Detects my External Monitors

    For the past year, I have connected two external monitors, a keyboard, mouse and speakers to my laptop through a docking station. I ran Windows Defender for the first time this morning following the update to Windows 10 version 1083. I left my apartment
    while Windows Defender performed a full scan. When I returned, Windows no longer detected either external monitor through the docking station. The mouse, speakers and keyboard still work though. When I disconnected one of the monitors from the docking station
    and connected the monitor directly into the laptop, Windows does detect that monitor.

    Is this a Microsoft bug?
     
    MichaelBraunger, Oct 15, 2024
    #4
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Surface laptop no longer detecting both external monitors that are connected to the...

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