Windows 10: Surface Laptop Studio 2 can't connect to LAN over Surface Thunderbolt 4 Dock

Aqua-Steve · Mar 28, 2025

Hello,if I connect my Surface Laptop Studio 2 to the Surface Thunderbolt 4 Dock the LAN connection is enabled, but after some seconds, the connection fails, will be re-established and so on. LAN works, works not, works, works not.My Surface Laptop Studio 1 otherwise works perfect with the dock.Any ideas?Stephan

:)

Brink · Mar 28, 2025

Introducing Microsoft Surface Thunderbolt 4 Dock

Surface products are always designed for versatility – from a laptop with the flexibility of a tablet in the Surface Pro to the Surface Laptop Studio that instantly transitions from powerful laptop to creative canvas, Surface devices let you work the way that best suits your needs. A key part of this versatility is the ability to instantly connect to a desktop setup at home or in the office for expansive work. A single, fast connection that provides access to external monitors and the accessories that customize your office or home workspace helps you to get more done. We are excited to announce the newest Surface Dock, Surface Thunderbolt™ 4 Dock, which extends the support of Thunderbolt 4 connectivity in Surface Pro 9, Surface Laptop 5 and Surface Laptop Studio. The new dock is available for purchase today at Microsoft.com. Surface Thunderbolt 4 Dock is a USB4/Thunderbolt 4 dock that helps maximize workspace, delivers ultra-high speed data transfer and the versatility to connect and charge your most important peripherals. This new accessory also carries forward our continuous commitment to security, sustainability and accessibility. This new dock connects to the device via USB-C and is designed for use with Surface and other devices, featuring USB4/Thunderbolt 4. Easily connect to two 4K monitors at up to 60Hz1, experience fast data transfer speeds of up to 40Gbps2 and charge your device with power of up to 96W and enjoy extra power to charge accessories3. It offers an instant connection to three USB-C ports, three USB-A ports, a 3.5mm audio jack, a 2.5 Gigabit Ethernet port and a security lock slot. Windows 11 also ensures that settings are retained when connecting, so even if multiple devices use the same dock, each of them will have the display and connection settings that let them get right to work.

To help people of all abilities identify ports with ease, the new dock includes not only front-facing ports, but also versatile rear-facing ports with raised tactile indicators.

The newest Surface Dock also reflects our commitment to sustainability and was designed with recycled materials. The dock and the power supply unit enclosures are attributed to 20% ocean-bound plastic4 and lighter materials overall than our previous docks. Surface Thunderbolt 4 Dock’s packaging is ~99% recyclable5 and free of single-use plastics. Surface Thunderbolt 4 Dock improves IT efficiency for commercial customers, with features like Firmware Update through Windows Update, Wake on LAN from Modern Standby, and MAC Address Passthrough‎. Surface Enterprise Management Mode (SEMM) easily locks down the ports of your dock in mission-critical environments and restricts functionality to specific devices.‎6 You can learn more about these and other IT features on our IT Pro Blog. Surface Thunderbolt 4 Dock will be available beginning today at Microsoft.com. To ensure customers have access to the options that best fit their needs and budget, it will be sold alongside our existing portfolio of Surface Dock, Surface Dock 2 and Microsoft USB-C Travel Hub products. As always, Microsoft Store product experts are here to provide in-depth and one-on-one support, from personal shopping to setup and training, so you get the most out of your Surface products. To learn more, book a free session or start a live chat, visit Microsoft.com. Notes:

When supported by device and display.

Requires device with a USB4/Thunderbolt 4 port.

USB-C port does not charge your Surface device or any device that requires more than 15W.

Ocean-bound plastic is plastic waste recovered from oceans and waterways, cleaned and processed into recycled plastic resin pellets. These recycled pellets are blended in with virgin plastic during the manufacturing process.

In OECD countries, Microsoft operates recycling programs either independently or through third parties covering Microsoft Devices. In addition, check local recycling programs for availability.

Click to expand...

Source: Just a moment...

Brink · Mar 28, 2025

Wake on LAN Support for Surface

We’re happy to announce the addition of Wake on LAN support for Surface devices connected to wired local area networks with a Surface Ethernet Adapter or Surface Dock. With Wake on LAN, you can enable your docked or connected devices to be woken from Connected Standby, allowing for updates and maintenance during windows of opportunity outside of peak hours. Surface support for Wake on LAN allows you to leverage built-in Wake on LAN capabilities in management solutions such as System Center Configuration Manager to automatically perform such maintenance.

Wake on LAN support is provided through installation of the SurfaceWOL.msi package, available from the Surface Tools for IT page in the Microsoft Download Center. To install SurfaceWOL.msi, your Surface device must be running Windows 10 Anniversary Update (Version 1607) or newer. The SurfaceWOL.msi package installs the Wake on LAN compatible driver for the Surface Ethernet Adapter and other compatible network devices, such as the Surface Dock and Surface Docking Station for Surface Pro 3, and modifies the required settings to allow Wake on LAN in Connected Standby.

You can read more about Wake on LAN support for Surface devices in the Wake On LAN for Surface devices article in the TechNet Library.

Supported devices

The following devices are supported for WOL:

Surface Book

Surface Pro 4

Surface Pro 3

Surface 3

Surface Ethernet adapter

Surface Dock

Surface Docking Station for Surface Pro 3

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Source: https://blogs.technet.microsoft.com/...t-for-surface/

Brink · Mar 28, 2025

Surface Laptop Studio firmware and drivers Windows 10 and 11 - Jan. 25

Improvements and fixes in the updates January 2024 updates January 25 release The following update is available for Surface Laptop Studio devices running Windows 10 November 2021 Update, Version 21H2, or greater. Improvements and fixes:

Improves Graphics stability and streaming performance.

Improves issue with Surface Pen inking.

Resolves docked monitor issue when connected by USBC.

Improves Thunderbolt performance on Surface Dock 3.

Resolves Surface Dock 2 issue where second monitor does not restart.

This release contains the following components. The specific components installed are based on your device’s configuration: [table][tr]Windows Update Name Device Manager [/tr] [tr][td]Intel Corporation - Display - 31.0.101.4502[/td] [td]Intel(R) Iris(R) Xe Graphics - Display adapters[/td] [/tr] [tr][td]Intel Corporation - Extension - 31.0.101.4502[/td] [td]Intel(R) Iris(R) Xe Graphics - Extension[/td] [/tr] [tr][td]Surface - Firmware - 2.26.7.0[/td] [td]Microsoft Surface Thunderbolt(TM) 4 Dock Firmware Update - Firmware[/td] [/tr] [/table]
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Source: https://support.microsoft.com/en-us/...5-d282b7c5db07 Manual Download: https://support.microsoft.com/en-us/...5-d282b7c5db07

Windows 10: Surface Laptop Studio 2 can't connect to LAN over Surface Thunderbolt 4 Dock

Surface Laptop Studio 2 can't connect to LAN over Surface Thunderbolt 4 Dock

Surface Laptop Studio 2 can't connect to LAN over Surface Thunderbolt 4 Dock

Surface Laptop Studio 2 can't connect to LAN over Surface Thunderbolt 4 Dock

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