Windows 10: Surface Pro 2 does not support ASUS MB16AC Monitor

Discus and support Surface Pro 2 does not support ASUS MB16AC Monitor in Windows 10 Drivers and Hardware to solve the problem; I am trying to connect my new Asus ZenScreen MB16AC external monitor to my old(ish) SurfacePro 2 (with Windows 10). I am getting a message 'Your device... Discussion in 'Windows 10 Drivers and Hardware' started by EwaLoumbee-Mc Cabe, Oct 25, 2018.

  1. EWALOUMBEE-MC CABE
    EwaLoumbee-Mc Cabe Win User

    Surface Pro 2 does not support ASUS MB16AC Monitor


    I am trying to connect my new Asus ZenScreen MB16AC external monitor to my old(ish) SurfacePro 2 (with Windows 10). I am getting a message 'Your device does not support DP Alt mode, please install the latest driver and try again'. I did install the driver and widget and rebooted the Surface, but the same message appears. The Surface is connected to power source and the battery is 100% charged. Is there anything I can do? Thanks for any suggestion.

    :)
     
    EwaLoumbee-Mc Cabe, Oct 25, 2018
    #1
  2. BRINK
    Brink Win User

    Firmware updates available for Surface Pro and Surface Pro 2


    Surface Pro

    Source: Microsoft Surface Pro update history | Surface firmware updates



    Surface Pro 2

    Source: Microsoft Surface Pro 2 update history | Surface firmware updates
     
    Brink, Oct 25, 2018
    #2
  3. PAVAN_N
    Pavan_N Win User
    Pavan_N, Oct 25, 2018
    #3
  4. BRINK
    Brink Win User

    Surface Pro 2 does not support ASUS MB16AC Monitor

    Surface Tools for IT Update for Surface Pro and Surface Laptop


    Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface
     
    Brink, Oct 25, 2018
    #4
Thema:

Surface Pro 2 does not support ASUS MB16AC Monitor

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