Windows 10: Surface Pro 4 Cameras stopped working in the last 48 hours on multiple machines

Discus and support Surface Pro 4 Cameras stopped working in the last 48 hours on multiple machines in Windows 10 Drivers and Hardware to solve the problem; Surface Pro 4 cameras stopped working on 23 Surface Pro 4's over the last two days. Was there an update that may have caused this? Our business uses... Discussion in 'Windows 10 Drivers and Hardware' started by Cecilia Yager, Oct 10, 2018.

  1. CECILIA YAGER
    Cecilia Yager Win User

    Surface Pro 4 Cameras stopped working in the last 48 hours on multiple machines


    Surface Pro 4 cameras stopped working on 23 Surface Pro 4's over the last two days. Was there an update that may have caused this? Our business uses several hundred of these and the camera is used up to a hundred times a day per machine.

    :)
     
    Cecilia Yager, Oct 10, 2018
    #1
  2. SALENAGREWAL
    SalenaGrewal Win User

    Surface Pro 4 camera not working after latest Microsft update

    I performed latest Microsoft updates and now my Surface Pro 4 camera "cannot be found" and is not listed under device manager
     
    SalenaGrewal, Oct 10, 2018
    #2
  3. BRINK
    Brink Win User
    New Surface Pro 4 Firmware Updates - Oct. 11th 2017


    Source: https://support.microsoft.com/en-us/help/4023489

    See also: Updates for Surface Book and Surface Pro 4 (11 October 2017) Surface

    Offline download: Download Surface Pro 4 Drivers and Firmware from Official Microsoft Download Center
     
    Brink, Oct 10, 2018
    #3
  4. DALLASJIM
    dallasjim Win User

    Surface Pro 4 Cameras stopped working in the last 48 hours on multiple machines

    Surface Pro 4 camera not working after latest Microsft update

    Performed most of the above steps with the same outcome. Upon restart I get "Could not turn on the camera. Please sign on with PIN."

    Thank you
     
    dallasjim, Oct 10, 2018
    #4
Thema:

Surface Pro 4 Cameras stopped working in the last 48 hours on multiple machines

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