Windows 10: Surface pro 4 issues

Discus and support Surface pro 4 issues in Windows 10 BSOD Crashes and Debugging to solve the problem; My computer keeps switching rapidly between tablet mode and desktop. I cant click or touch anything in time for it to load, as it has already switched... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CarterPace, Sep 29, 2020.

  1. Surface pro 4 issues


    My computer keeps switching rapidly between tablet mode and desktop. I cant click or touch anything in time for it to load, as it has already switched again. I tried hard Resets, but they ran into a blue error page, then restarted instead.does anybody know what to do? I need this for school.

    :)
     
    CarterPace, Sep 29, 2020
    #1
  2. Remon Ont Win User

    Surface Pro 4 Log in issues

    Hello Bex,

    For us to help you suggest steps to resolve the issue, we would like to know some information:

    • Did you get any error messages when signing in to your account?
    • Have you made any significant changes prior to this issue?
    • Have you tried to login using a different Microsoft account or local account on the computer?

    We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this

    link
    .

    Post us back with the result.
     
    Remon Ont, Sep 29, 2020
    #2
  3. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Sep 29, 2020
    #3
  4. Darshan J Win User

    Surface pro 4 issues

    Surface Pro 4 Constant WIfi Issues

    Hi,

    As an initial step I would suggest you install all the pending updates on your computer, update to the latest available build and check if it helps fixing your issue.

    Further I would suggest you to refer to the link below which has major fixes to address your issue.

    https://www.microsoft.com/surface/e...ce-pro-4?category=networking-and-connectivity

    Get back to us with the updated status of the issue for further assistance.
     
    Darshan J, Sep 29, 2020
    #4
Thema:

Surface pro 4 issues

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