Windows 10: Surface Pro 4 Keyboard and Mouse drivers need to be reinstalled every time I restart system

Discus and support Surface Pro 4 Keyboard and Mouse drivers need to be reinstalled every time I restart system in Windows 10 Drivers and Hardware to solve the problem; Since updating Windows in November my Surface keyboard and mouse stops working after my system goes to sleep. To get them to work again I have to... Discussion in 'Windows 10 Drivers and Hardware' started by LeeR1, Nov 23, 2019.

  1. LeeR1 Win User

    Surface Pro 4 Keyboard and Mouse drivers need to be reinstalled every time I restart system


    Since updating Windows in November my Surface keyboard and mouse stops working after my system goes to sleep. To get them to work again I have to physically remove the keyboard and uninstall both drivers. The I put the keyboard/mouse pad back on and reinstall (sometimes it does this automatically and sometimes I have to do it manually) the drivers. Everything works find again until the system sleeps again.

    :)
     
    LeeR1, Nov 23, 2019
    #1

  2. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Nov 23, 2019
    #2
  3. Brink Win User
    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Nov 23, 2019
    #3
  4. Brink Win User

    Surface Pro 4 Keyboard and Mouse drivers need to be reinstalled every time I restart system

    Updates for Surface Book and Surface Pro 4 March 7th 2017


    Source: https://blogs.technet.microsoft.com/...-7-march-2017/
     
    Brink, Nov 23, 2019
    #4
Thema:

Surface Pro 4 Keyboard and Mouse drivers need to be reinstalled every time I restart system

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