Windows 10: Surface Pro 4 - mouse jumping weird case

Hi,So basically the touch pad pointer with the pro 4 cover jumps around. Only, however, when plugged in to mains.To make it weirder, it STOPS jumping when I touch the BACK Aluminium casing with my hand still while plugged in. Peripheral usb mouse works.Bought returned. Only thing I suspect as cause is a screw bulge on Al cover, under kickstand. Could incorrect/overtightened screw cause some power layer bridge issue?Anyway, thanks in advance lovely genius'!

:)

 

Cursor on Surface Pro 4 jumping around

Hi,

I am Ganesh Gandhi, an Independent Advisor and Office Insider for Android. I am here to work with you on this problem.

As you said if finger is still and on the touchpad, it starts to jump,

Kindly follow these steps in these sites to fix this:

https://windowsreport.com/mouse-jumps-surface-p...

and

https://www.thewindowsclub.com/surface-pro-4-mo...

Do let me know if you require any further help on this. I will keep working with you until it's resolved.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information with reference. Thoroughly research products advertised on the sites before you decide to download and install it. Watch out for ads
on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

 

Surface Pro 4 - Mouse Jumps

While I'm waiting for my new NON-SURFACE PRO to come in, I saw a post on Reddit:

https://www.reddit.com/r/Surface/comments/3u3tbu/sp4_jumping_cursor_and_vanishing_windows/

So, I disconnected my type cover when attached to my dock, and the mouse jumping stopped immediately. It was constant. For how long? I don't know. I'll see.

FYI, I was only having the jumping when Dock-connected still, unlike Ryan.

Microsoft Supports suggestions of hard resets, reinstallations, etc. are infuriating. I've done all of those multiple times.

 

Jumping Bluetooth Mouse with Windows 10 on Surface Pro 4

Hello

I've experienced exactly the same on my Microsoft Surface Pro 4. Now I've followed all instructions as stated.

I've even changed my mouse from bluetooth to wired mouse.

It's the same experience. The mouse keeps jumping to upper left corner.

I have a Surface Dockingstation connected to my Surface Pro 4.

I have also tried to connect directly to the Surface Pro 4's USB-port, still, the same problem. The mouse keeps bounching to the upper left corner.

The type of mizes I have tried are:

- Logitech Performance MX (MR0007)

- steelseries RIVAL 100

- Logitech M510.

Could this be a matter of a firmware-upgrade?

Thanks. Help appreciated.

Supplement:

I've undocked my Microsoft Surface Pro 4 Type Cover (R9Q-00046), then the bouncing mouse stops.