Windows 10: Surface Pro 4 restarts without permission or warning

Discus and support Surface Pro 4 restarts without permission or warning in Windows 10 Installation and Upgrade to solve the problem; Why does this happen? My tablet frequently decides to restart itself without giving me prior warning. When it restarts, it's not updating itself...... Discussion in 'Windows 10 Installation and Upgrade' started by Chelsea Chapman, Jun 13, 2019.

  1. CHELSEA CHAPMAN
    Chelsea Chapman Win User

    Surface Pro 4 restarts without permission or warning


    Why does this happen? My tablet frequently decides to restart itself without giving me prior warning. When it restarts, it's not updating itself... For example, it decided to restart around 8:30 AM but when I checked Windows Update History, the last update was 24 hours before the "surprise" update. Any ideas?

    :)
     
    Chelsea Chapman, Jun 13, 2019
    #1
  2. SOKTHEARITHYI
    SokthearithYi Win User

    Surface Pro 4 screen not turn on after sleep

    Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

     
    SokthearithYi, Jun 13, 2019
    #2
  3. SUVARNA GOVINDA
    Suvarna Govinda Win User
    Surface Pro 4 - Crashes / Freezes

    Hi Edward,

    Thank you for posting your query on Microsoft Community.



    I understand your concern and will guide you in the right direction.

    The main causes observed so far are driver issues, so I suggest you to install and update all the drivers and see if it helps.

    Download drivers and firmware for Surface

    I would also suggest you to install all Windows update and check.

    Follow the steps:

    1. On the search bar type “Settings”.

    2. Click on “Update and Security”.

    3. Click on “Check for Updates”.

    4. Read and accept the license terms, and then tap or click Finish if the update requires it.

    Reference:

    https://www.microsoft.com/surface/e...ce-pro-4?category=performance-and-maintenance

    Hope this information helps. Please let me know if you need further assistance.
     
    Suvarna Govinda, Jun 13, 2019
    #3
  4. BRINK
    Brink Win User

    Surface Pro 4 restarts without permission or warning

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Jun 13, 2019
    #4
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Surface Pro 4 restarts without permission or warning

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