Windows 10: Surface Pro 4 Win 10 SD card isnt read once removed and reinserted.

The SD card is recognised on a reboot, but once removed and reinserted it isnt available in explorer.

There is a system sound when i insert the USB but this isnt reflexted in the folder listing in win explorer.

Same for USB drive.

Computer management shows two errors for
- Mass Storage Device USB Device

- SDXC card
with the yellow warning triangle

When I look at properties for either of these i get the following:


"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. Code 38
The driver could not be loaded because a previous version of the driver is still in memory".


Help!

:)

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Surface Pro 6, Win 10, SD card access?

Surface Pro 6, Win 10, SD card access?

I cannot access same. I assume it not formatted is main reason (my guess). or - my 128 GB is too big?

How/what driver (?) I need to add?

Tocar

 

Surface Pro 4 i5 256GB; Micro SD reader not seen

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the SD card on Surface Pro 4 after upgrading to Windows 10, we will help you with this issue.

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.

Step 1: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device Troubleshooter.

Step 2: As updating the corrupted drivers couldn't resolve the issue, I suggest you to uninstall the existing drivers for USB port, try to install them and check if it helps.

Follow the steps:

• 
  Press Windows and X together and select
  Device Manager.
  
• 
  Locate the Universal Serial Bus Controller and expand the driver icon.
  
• 
  Right Click on all the USB driver icon and select
  Uninstall.
  
• 
  Restart the computer.
  

Refer to the link to install the drivers: Connect a USB mouse, printer,
and more

For further reference: Browse topics for Surface Pro 4.

Hope it helps. Kindly get back with the status of the issue, we will be happy to help you.