Windows 10: Surface Pro 4 window update 10 Multiple Monitors no longer working

Discus and support Surface Pro 4 window update 10 Multiple Monitors no longer working in Windows 10 Drivers and Hardware to solve the problem; Before the update I had the surface pro 4 hooked up to two external monitors. One connected directly and the second through a docking station. It now... Discussion in 'Windows 10 Drivers and Hardware' started by CarmenHays1, Feb 5, 2020.

  1. Surface Pro 4 window update 10 Multiple Monitors no longer working


    Before the update I had the surface pro 4 hooked up to two external monitors. One connected directly and the second through a docking station. It now will display on the one directly hooked up but the other connected by docking station will not. I went in to display and to detect and it won't. My devices manager is up to date. How can I get the second one to work? Please let me know. Thanks

    :)
     
    CarmenHays1, Feb 5, 2020
    #1

  2. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Feb 5, 2020
    #2
  3. Surface Pro 4 Docking issues

    1. Both, I would expect.

    2. Under display settings

    3. Sorry for not being clear. It is the attached monitor, not the Surface Pro that causes me grief. The Surface Pro 4 works great by itself, when it is not attached to the dock.

    4. Since updates are automatic, I expect the answer is yes.

    The Surface Pro 3 has no issues but only the Surface Pro 4. Again, it only happened about the middle of February. There was also an issue with Outlook 2016 receiving multiple copies of email which arose at the same time but I have posted about that issue
    elsewhere. I am just not a big believer in coincidences. This leads me to deduce a problem arising after an update.

    Again, the Surface Pro 3 has NONE of these issues.
     
    JackRodenburg, Feb 5, 2020
    #3
  4. Brink Win User

    Surface Pro 4 window update 10 Multiple Monitors no longer working

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Feb 5, 2020
    #4
Thema:

Surface Pro 4 window update 10 Multiple Monitors no longer working

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