Windows 10: Surface Pro 7 - Alexa for PC can't access Microphone since latest update for windows 11 in...

all other apps can connect to microphone. I saw all the previous steps on how to fix the problem from other post as seen bellow, but nothing works. please help

:)

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

How does Alexa get access to my contacts without my permission?

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing issues with Alexa accessing contacts

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Are you able to see Alexa app in Start menu programs list?
  
• Have you been through privacy settings page (granting access for contacts, microphone, etc.) while setting up Alexa?
  

Meanwhile, I would suggest you to follow the steps mentioned below and check if the issue persists:



Reset app

Refer to the link given below to reset Alexa app

https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-10-e90eefe4-d0a2-7c1b-dd59-949a9030f317



Once the tick mark appears on Reset option, follow the next steps given below

1. Open Settings (Windows +I)
   
2. Go to Privacy, and then navigate to Contacts on the left pane
   
3. On the right pane, turn off contacts permission for Alexa from the list of apps
   

Let us know how it goes.



Vineet Kumar

Microsoft Community – Moderator

 

surface 4 pro microphone

Hi William,

To help you with turning on your microphone on your Surface Pro 4, you may follow the steps below:

• Go to Desktop App.
• Touch and hold on the volume icon until the box appears (or just right-click)
• Touch Sounds.
• Touch the Recording tab.
• Touch the microphone that is disabled to select it.
• Touch Properties.
• Select Use this device (enabled).

Let us know if it answered your query.

Thank you.