Windows 10: Surface Pro 7. Windows and camera issues.

Discus and support Surface Pro 7. Windows and camera issues. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello! I recently purchased a Surface Pro 7 i3, 4GB RAM, 128GB SSD. Immediately after the first start, Windows began to update everything that could... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DeleryDelery, Jan 16, 2021.

  1. DELERYDELERY
    DeleryDelery Win User

    Surface Pro 7. Windows and camera issues.


    Hello!

    I recently purchased a Surface Pro 7 i3, 4GB RAM, 128GB SSD. Immediately after the first start, Windows began to update everything that could be updated. When the updates were completed, I ran into two problems. 1 Windows Hello sometimes cannot start the camera or it takes a relatively long time to start the camera, about 5 seconds. After this error, the camera does not work and I see a green screen in the camera application. This also causes the settings app to freeze when you click on "improve recognition" in Windows Hello. The problem only disappears after a reboot. 2 The system sometimes freezes. This can last for a few seconds, but sometimes the system freezes completely and only a reboot helps. I saw BSOD "machine_check_exception" several times. At the moment, I have tried windows recovery and even installed version 1909 from an old bootable flash drive. After that, the cases of errors became less frequent, but did not stop completely. Also I did a memory scan, tried different versions of GPU drivers. Here is a link to some windows diagnostic data, hopefully this will help diagnose:


    https://drive.google.com/file/d/1qxO3dot7_TRJlCm-8aKhOcwhlsZKgVZk/view?usp=sharing


    Any ideas?


    Regrds,

    Valery

    :)
     
    DeleryDelery, Jan 16, 2021
    #1
  2. BRINK
    Brink Win User

    New Surface Pro 7 Drivers and Firmware for Windows 10 - January 30

    Source: https://support.microsoft.com/en-us/...update-history

    Manual download: Surface Pro 7 Drivers and Firmware
     
    Brink, Jan 16, 2021
    #2
  3. COMP GURU
    Comp guru Win User
    SURFACE PRO 7 CAMERA

    How does 1 update surface pro 7 camera and sound drivers?
     
    Comp guru, Jan 16, 2021
    #3
  4. BRINK
    Brink Win User

    Surface Pro 7. Windows and camera issues.

    New Surface Pro 7 Drivers and Firmware for Windows 10 - Sept. 29

    Source: https://support.microsoft.com/en-us/...update-history

    Manual download: https://www.microsoft.com/en-us/down...aspx?id=100419
     
    Brink, Jan 16, 2021
    #4
Thema:

Surface Pro 7. Windows and camera issues.

Loading...

  1. Surface Pro 7. Windows and camera issues. - Similar Threads - Surface Pro camera

  2. Surface Pro 7 Reset issue

    in Windows 10 Software and Apps
    Surface Pro 7 Reset issue: I bought a Surface Pro 7 on eBay. I go to set it up. I do the time zone and enter in my network password. it does its' thing...It reboots and continues, then a "Welcome to CTI Biopharma Corp!" screen appears asking for my CTI email....So now I want to factory reset so there's...

  3. Surface Pro 7 Reset issue

    in Windows 10 Installation and Upgrade
    Surface Pro 7 Reset issue: I bought a Surface Pro 7 on eBay. I go to set it up. I do the time zone and enter in my network password. it does its' thing...It reboots and continues, then a "Welcome to CTI Biopharma Corp!" screen appears asking for my CTI email....So now I want to factory reset so there's...

  4. Microsoft Surface Pro 7 issues

    in Windows 10 Gaming
    Microsoft Surface Pro 7 issues: Hi all,I have had issue after issue with the microsoft surface pro 7 since my purchase. Blue screen errors, constant crashes, track-pad not tracking correctly, and most frustrating... windows won't update to 21h2. I have tried the troubleshooter, tried updating drivers...

  5. Microsoft Surface Pro 7 issues

    in Windows 10 Software and Apps
    Microsoft Surface Pro 7 issues: Hi all,I have had issue after issue with the microsoft surface pro 7 since my purchase. Blue screen errors, constant crashes, track-pad not tracking correctly, and most frustrating... windows won't update to 21h2. I have tried the troubleshooter, tried updating drivers...

  6. Surface Pro 7 & Windows 10 Camera issues

    in Windows 10 Drivers and Hardware
    Surface Pro 7 & Windows 10 Camera issues: I just purchased a Surface Pro 7 last summer and have been having camera issues for the last couple of months. First the camera quit taking pictures at all. Then, this morning, the camera stopped working on startup so Windows Hello is not working at all. When I go to take a...

  7. Surface pro 7 Camera devices missing

    in Windows 10 Drivers and Hardware
    Surface pro 7 Camera devices missing: There are no devices under Camera in device manager, and when I scan for new hardware they are not found, either. Front or Rear. I have turned camera on under privacy. I have downloaded all,of the camera apps in Microsoft store. NOTHING WORKS. Any ideas, the Surface Pro is...

  8. surface pro 7 hotspot issues

    in Windows 10 Network and Sharing
    surface pro 7 hotspot issues: So this is my problem, I am trying to use my surface pro 7 as a "wifi repeater" with the built in hotspot option, but the devices connected to the hotspot are not getting an internet connection specifically the Iphone SE 2020 , how can I fix this ? Additional info; other...

  9. SURFACE PRO 7 CAMERA

    in Windows 10 Installation and Upgrade
    SURFACE PRO 7 CAMERA: How does 1 update surface pro 7 camera and sound drivers? https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-7-camera/a0e767c0-b3e1-4975-99c7-85b894624bd8

  10. Camera issue on Surface Pro 4

    in Windows 10 Software and Apps
    Camera issue on Surface Pro 4: Sometime in the last couple of weeks, the camera on my Surface Pro 4 has stopped working. When I try to snap a picture, I get the error 0xa00F4292, PhotoCaptureStartTimeout and no photo is taken. What I have tried: uninstall/reinstall camera, update drivers (none found),...