Windows 10: surface pro 8 forces me to change password regulary

So i have a surface pro 8, which i have used for multiple years and never had this issue before.~3 months ago my surface told me that my company needs me to change my password, but my surface is my own private one, and i see no need to regularly change the pin that lets me unlock my password. is there any way to stop this from happening?

:)

 

make a surface pro recovery USB

Hi

Welcome to Microsoft community.

Creating a recovery USB for your Surface Pro 8 is a straightforward process, but there are a few considerations and steps to keep in mind. Here's how you can create a Surface Pro recovery USB in Windows 11, along with important considerations:

Prerequisites:

1. USB Drive: You'll need a USB drive with at least 16 GB of space. Note that all data on this USB drive will be erased during the process, so make sure to back up any important data beforehand.
   
2. Internet Connection: Ensure you have a stable internet connection to download the recovery image.
   

Considerations:

• Data Loss: The process will erase all data on the USB drive. Ensure you've backed up any important files from the USB drive before proceeding.
  
• Battery Level: If you’re creating this USB from your Surface Pro 8, make sure it's either plugged in or has sufficient battery life to complete the download and creation process.
  
• Correct Recovery Image: Download the recovery image specifically designed for the Surface Pro 8 from Microsoft’s official website to avoid compatibility issues.
  

Steps to Create a Surface Pro 8 Recovery USB:

1. Download Recovery Image:
   
   • Visit the official Microsoft Support website for Surface recovery images.
     
   • Select your Surface model (Surface Pro 8) and enter your serial number if prompted.
     
   • Download the recovery image for your device.
     
2. Format USB Drive:
   
   • Insert your USB drive into your computer.
     
   • Open File Explorer, right-click your USB drive, and select “Format”.
     
   • Choose “FAT32” as the file system, ensure “Quick Format” is selected, and click “Start”.
     
3. Create Recovery USB:
   
   • Once the recovery image has downloaded, unzip the file.
     
   • Copy all the files from the unzipped folder to your USB drive.
     
4. Using the Recovery USB:
   
   • With the USB still inserted, shut down your Surface Pro 8.
     
   • Press and hold the Volume Down button on your Surface, then press and release the Power button.
     
   • Release the Volume Down button once the Surface logo appears. Your Surface will boot from the USB drive into the recovery environment.
     

Additional Tips:

• Secure Your USB: Once created, keep the recovery USB in a safe place. It can be used to access your device if you forget your password or if it needs to be recovered.
  
• Regular Updates: If significant updates or changes are made to your system, consider updating the recovery drive by creating a new one to reflect these changes.
  

Creating a recovery USB for your Surface Pro 8 is a form of insurance against future system failures, ensuring you can restore your device's software to its original state if needed.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Surface Pro 3

Hi ChrisWaters3,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. Does the battery drain out, if the tablet is not connected to peripherals?
   
   
2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)
   

I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Check the drivers.

Step1: Battery driver

1. Press Windows andR
   key together on your Keyboard.
2. Type devmgmt.msc and hit enter.
   
3. Click on view on top > Select Show hidden devices.
   
4. Expand the Batteries option from the list.
   
5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
   Properties.
6. Click on Driver tab > check if you have the option to
   Roll Back Driver.
7. If yes, Roll back the driver or uninstall it and restart the computer.
   

Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

Step 2: Keyboard driver.

1. In the Device manager, go to ‘Other devices’, you will find
   Unknown devices.
   
2. Double tap on the unknown device > click on
   Driver tab> click on update driver.
   
3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
   
4. Select keyboard, then click ‘Next’.
   
5. Select HID Keyboard device and click finish.
   

Method 2: Run the toolkit.


Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

I would suggest you to run the toolkit provided by Microsoft on
Fix common Surface
problems using the Surface Diagnostic Toolkit

If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
Surface Pro 3 Battery
FAQ for the Surface Pro Embedded Controller Firmware update.


Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?