Windows 10: Surface Pro 9 stuck on logo after update

Month back got my Surface Pro 9 on bestbuy. Recently my tablet received latest update and stuck on the boot logo. At first I tried to reboot but end up in MS Logo plus spinning cursor, after 3 hours of waiting I force it to reboot by holding power button. This cause Logo at the screen with message like preparing for recovery. After another few hours of waiting, I force to reboot again. Now only screen with MS logo, without any message or spinning circle. Can’t get into UEFI or into recovery mode. Created Recovery USB recovery image, however unsuccessfully. Simply can’t get into any recovery me

:)

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Surface Pro (5th Gen) stuck on Surface logo at boot

Hi All,

My Surface Pro is stuck at the Surface logo when booting. This happened after the latest Windows update and appears to be a driver issue.

After about 15 - 20 seconds it reboots back to the logo and repeats until the battery dies.

I've tried recovery with the power/volume up buttons and also with the power/volume down plus USB stick containing the downloaded recovery app. Every time it goes straight into the Surface logo loop.

I've also tried letting the battery go flat and attempting to start from there to ensure it's turned completely off, but still a no go.

Has anyone else had this problem and managed to solve it?

Thanks in advance,

Roger

 

Surface Pro (5th Gen) stuck on Surface logo at boot

Still no luck.

From the linked instructions:

Configure your Surface to start from a USB device

Once your USB drive is set up as a bootable drive with an appropriate operating system on it, you’ll need to set up your Surface to boot from this drive. This requires you to make changes in the UEFI so that the USB drive is the first option:

• Shut down your Surface.
• Once Surface has turned off, press and hold the volume-up button.
• With the volume-up button held down, press and release the power button.
• Continue holding the volume-up button until the Surface or Windows logo no longer appears on the screen.
• You should now see the Surface UEFI .
• At this step, after a few seconds the Surface logo appears again. The same thing happens if I try with the USB stick inserted and use the volume down button. It
  looks like the tablet is not fully shutting down, rather going into sleep mode. Holding the power button down for over 30 seconds seems to make no difference.