Windows 10: Surface Pro 9 Win 11 installation - can't find drivers and "Device is not a Surface Pro 9"...

Discus and support Surface Pro 9 Win 11 installation - can't find drivers and "Device is not a Surface Pro 9"... in Windows 10 Gaming to solve the problem; My Surface Pro 9 crashed. Tried downloading and installing SurfacePro9_Win11_22621_25.043.31879.0 from boot USB. Says it can't find any drivers. Can't... Discussion in 'Windows 10 Gaming' started by RJCJ_47, Jun 10, 2025 at 7:47 PM.

  1. RJCJ_47
    RJCJ_47 Win User

    Surface Pro 9 Win 11 installation - can't find drivers and "Device is not a Surface Pro 9"...


    My Surface Pro 9 crashed. Tried downloading and installing SurfacePro9_Win11_22621_25.043.31879.0 from boot USB. Says it can't find any drivers. Can't find how to download the correct drivers only find an installation app which wants to update the laptop I am using rather than give me the drivers so I can put them on a USB. Or are the drivers there but it just isn't recognissing them?Now I am getting an error "Device is not a Surface Pro 9" but it is. Please help!

    :)
     
    RJCJ_47, Jun 10, 2025 at 7:47 PM
    #1
  2. {VITORLIMA}
    {VitorLima} Win User

    what is weight of surface pro 9?

    Hey, how you doing?

    Thank you for contacting us and welcome to the Microsoft Community.

    My name is Vitor. I'm an Independent Advisor and I'll be glad to help you today.

    Surface Pro 9:

    Length: 11.3 inch (287 mm)

    Width: 8.2 inch (209 mm)

    Height: 0.37 inch (9.3 mm)

    Weight7: 1.94 lb (879 g)

    Surface Pro 9 with 5G:

    Length: 11.3 inch (287 mm)

    Width: 8.2 inch (209 mm)

    Height: 0.37 inch (9.3 mm)

    Weight7: 1.95 lb (883 g) (mmWave) or 1.94 lb (878 g) (Sub6)

    More information here:

    https://www.microsoft.com/en-us/surface/busines...

    Check if the suggestions above helped you and tell me if it worked.

    Thanks

    Vitor S.
     
    {VitorLima}, Jun 10, 2025 at 7:51 PM
    #2
  3. DAVERABINOWITZ
    DaveRabinowitz Win User
    what is weight of surface pro 9?

    what is weight of surface pro 9?
     
    DaveRabinowitz, Jun 10, 2025 at 7:51 PM
    #3
Thema:

Surface Pro 9 Win 11 installation - can't find drivers and "Device is not a Surface Pro 9"...

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