Windows 10: surface pro dock and chrome

no sound from the surface pro dock when using Google Chrome. all my other applications work

:)

 

surface pro dock and chrome

no sound from the surface pro dock when using Google Chrome. all my other applications work

 

surface pro dock and chrome

Hi Tom

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Sorry for the inconvenience caused.

Start by making sure the driver for the Dock is updated:

https://support.microsoft.com/en-us/help/402347...

Make sure you go through all the following troubleshooting steps:

https://support.microsoft.com/en-us/help/402346...

I would also uninstall then reinstall Chrome to see if it resolves the problem.

 

Surface pro 4 Dock Scaling problems

No question this is a problem. And for those who dock and undock frequently, it's a HUGE problem. Rebooting after connecting or disconnecting does correct the problem, but it's certainly not a fix. I frequently have multiple apps open when I close the cover
or dock/undock (e.g. I use sleep mode a lot). Having to close all my work in progress to reboot and then reopen everything just to fix scaling is too frustrating.

A few suggestions to make the problem slightly more tolerable until Microsoft fixes this issue (this assumes your using the recommended 200% scaling)...

• Suggestion 1: Boot your Surface disconnected from the dock and login, THEN connect to your dock. Windows will apply the high DPI scaling, which makes most of your non-Microsoft apps (e.g. Chrome, etc.) usable, though font readability does
  suffer. If Windows Explorer, Edge, or Microsoft Office apps were open before you docked, they'll have to be closed and reopened to reset the font scaling (otherwise they'll be quite large).
• Suggestion 2: For non-Microsoft apps, you can disable the high DPI scaling per application. Find the application's EXE file, right-click and select properties, then click on the Compatibility tab. Check ON the "Disable display scaling
  on high DPI settings" option. This will disable the down-scaling that Windows applies, but of course your application will run at 200% normal size. In some cases, this may be more desirable. For example, I use this mode for my NetBeans IDE and Google
  Chrome and then use the preferences of those applications to set the font display size. It made both more readable and comfortable to use when docked.

None of these are good workarounds. If you set scaling to 100%, everything is great when docked but entirely too small when just using the Surface 4 Pro's display (unless you're still under 40 with great eye sight).

Come on Microsoft... you've got a great product in the Surface 4 Pro, so please get the dock scaling issue fixed.