Windows 10: Surface rebooting multiple times while working

surface rebooting multiple time while working we have monitored from last 3 days and we have imaged tab and also updated drivers and updates * Changed to a question* Original title: surface

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Stuck at OneDrive screen during Surface Pro 6 initial setup

Hi,

Thank you for writing to Microsoft Community Forums.

Try the below suggested steps.

Method 1

1. Unplug all the external devices except Mouse and Keyboard.
   
2. Try to reboot the device and check the status of the issue.
   

Method 2

I would suggest you to perform Power drain by following the suggested steps.

1. Press and hold the Power Button down for 30-40 seconds.
   
2. Hold the Volume Rocker up and Power ON for almost 20 second.
   
3. Release the power button and wait for next 10-15 seconds.
   
4. Press the power button to turn on your Surface and check the status of the issue.
   

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Surface Pro 4 not working properly.

Hello,

Thank you for the reply.

I suggest you follow the steps below to fix issues with audio and check if that helps

1. Right click on the
   speaker icon which is on the bottom right corner.
   
2. Select Sound option
   from the list.
   
3. Under Playback tab, Right click on
   speakers\headphones.
   
4. Select Advance option.
   
5. Under Advance tab, click on
   Restore Defaults.
   

If the issue still persists, you can also try the steps from the following article to

troubleshoot Surface sound and audio accessories.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

Wireless Synch stops working for some reason

Any more suggestions for fixing this problem? I really enjoyed wireless sync when it worked.

Steps I have taken:

• Rebooted the computer (multiple times)
• Rebooted the phone (multiple times - mostly due to marketplace crashing)
• Disabled wireless sync and re-enabled. Received success message
• Installed ZuneDevices.exe - Monitored connections and the phone is definitely connecting. The connect times in zunedevices.exe match the sync times in the Zune desktop client.

So, the Zune desktop definitely sees the phone. When connected wirelessly, I can see what is on it. However, nothing is actually syncing. Not my podcasts, not my music or apps.

Is there a log for Zune that I can view?