Windows 10: Surface shuts down after black screen with Thermometer icon appears

Discus and support Surface shuts down after black screen with Thermometer icon appears in Windows 10 News to solve the problem; [ATTACH]If while using your Surface device and you see a black screen with a large Thermometer icon, and your Surface shuts down immediately, then this... Discussion in 'Windows 10 News' started by WinClub, Jun 16, 2021.

  1. WINCLUB
    WinClub New Member

    Surface shuts down after black screen with Thermometer icon appears


    Surface shuts down after black screen with Thermometer icon appears Black-screen-with-thermometer-icon-on-Surface-device.jpg ​
    If while using your Surface device and you see a black screen with a large Thermometer icon, and your Surface shuts down immediately, then this post is intended to help you. In this post, we will describe what the thermometer icon means and provide recommended actions you can take to forestall future occurrences. Surface shuts […]

    This article Surface shuts down after black screen with Thermometer icon appears first appeared on TheWindowsClub.com.

    read more...
     
    WinClub, Jun 16, 2021
    #1
  2. KUSHAL BANSAL
    Kushal Bansal Win User

    Black Dots appears on screen

    The thread which u provided is when windows hang but in my case it doesn't hang it works fine but as u see in first picture icons,taskbar are displayed
     
    Kushal Bansal, Jun 16, 2021
    #2
  3. MARIA FAB
    Maria Fab Win User
    Black Dots appears on screen

    Hello Kushal,

    Black screen errors can be caused by issues with the display adapter drivers, connection issues between with your PC or display, or during installation of operating system or updates.

    For resolution, we suggest that you follow our guided walk-through to resolve black screen errors. See
    Troubleshoot black screen or blank screen errors. Choose the error you're experiencing from the list,
    and a set of troubleshooting steps will be provided.

    Please update us with the results. We will be glad to assist you.
     
    Maria Fab, Jun 16, 2021
    #3
  4. DHAVELYN MER
    Dhavelyn Mer Win User

    Surface shuts down after black screen with Thermometer icon appears

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jun 16, 2021
    #4
Thema:

Surface shuts down after black screen with Thermometer icon appears

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