Windows 10: Surface will only print from Word,

Discus and support Surface will only print from Word, in Windows 10 Drivers and Hardware to solve the problem; surface will only print from Word, nothing else. Can't print an email or from any websites... Discussion in 'Windows 10 Drivers and Hardware' started by RickGiaquinta, Sep 2, 2021.

  1. RICKGIAQUINTA
    RickGiaquinta Win User

    Surface will only print from Word,


    surface will only print from Word, nothing else. Can't print an email or from any websites

    :)
     
    RickGiaquinta, Sep 2, 2021
    #1
  2. X509
    x509 Win User

    Word and Excel 2013 now crash when I try to print or edit-Outlook OK

    Trying to print or edit in Office 2013 Word and Excel now causes the program to crash. Outlook works fine.

    the following have not fixed the problem.
    1. Repair install of Office 2013
    2. Uninstall (with Revo Pro) and then full re-install
    3. Uninstall and then reinstall of the HP Laserjet printer drive.

    What is my next step, short of nuking the entire Win installation and starting over (ugh!)???
     
    x509, Sep 2, 2021
    #2
  3. DARLEEN PEN
    Darleen Pen Win User
    Word, Excel and Adobe wont print

    To further troubleshoot your printing concern, we suggest that you create a test user profile. Using the test user profile, try to print an Excel, Word and Adobe file.

    To create a test user profile, follow these steps:

    • On Search, type Setting then hit the Enter key.
    • On Settings window, select Accounts.
    • Select Family & other people.
    • Select Add someone else to this PC.
    • Name the user profile as TEST.
    • Assign a password for TEST user, then select Next.
    • Sign in TEST user.
    Please take note if you will experience the printing issue on TEST user.

    We will be waiting for your response.
     
    Darleen Pen, Sep 2, 2021
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    Surface will only print from Word,

    Surface Pro won't print in color

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while trying to print in color while using Surface Pro.​​ As you have mentioned that you are able to print in greyscale, it is possible that printer settings are set to print in greyscale. We will certainly assist
    you with this issue.



    However, we would like to know the details requested below:



    • What is the make and model of the printer that you are using?
    • Which application are you are using to print?
    • Are you aware of any changes made to the computer recently?


    I would suggest you to check the printing preferences and check if the Print in Gray Scale option is enabled. Refer the steps mentioned below:



    1. Press Windows Logo key + R, to open
      Run dialog box.
    2. Type control printers and click on
      OK.
    3. Right click on the Printer that you are using, and select
      Printing Preferences.
    4. Navigate to the Color tab and select the option
      Print in color. (If you do not see Color tab, you may want to check the
      Advanced options and check if Print in Grayscale is
      off.)
    5. Click on OK and check if you are able to print in color.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Sep 2, 2021
    #4
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Surface will only print from Word,

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