Windows 10: SurfaceBook 2 Issue

Discus and support SurfaceBook 2 Issue in Windows 10 Drivers and Hardware to solve the problem; Hello Microsoft I have a SurfaceBook 2 which was bought a year and a half ago. Presently, the issue is that when it is plugged into the keyboard, the... Discussion in 'Windows 10 Drivers and Hardware' started by JuddBonifacio, Nov 25, 2019.

  1. SurfaceBook 2 Issue


    Hello Microsoft


    I have a SurfaceBook 2 which was bought a year and a half ago. Presently, the issue is that when it is plugged into the keyboard, the tablet battery or Battery 1 is not detected and remains at 0% while battery 2 is in use. This prevented me from detaching the tablet in a normal manner. I was able to detach it manually, but noticed that there was no reading on the Tablet battery. It just remains at 100% even when in long use or states "Unknown Remaining". A similar case happened to my sibling who has the same type of laptop and encountered the same issue. I would like to know if this is a Microsoft issue and what can be done to fix it since we use these products for school and jobs on a daily basis.

    :)
     
    JuddBonifacio, Nov 25, 2019
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Nov 25, 2019
    #2
  3. Wireless connection gets lost on windows 10

    I have this issue with my SurfaceBook and none of these steps help. Any suggestions?
     
    David R Sullivan, Nov 25, 2019
    #3
  4. SurfaceBook 2 Issue

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Nov 25, 2019
    #4
Thema:

SurfaceBook 2 Issue

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