Windows 10: Suspicious blue restart and update popup

Discus and support Suspicious blue restart and update popup in Windows 10 Installation and Upgrade to solve the problem; I am seeing a popup instructing me to restart and update now to maintain windows support. I have restarted since and there was no update, so I don't... Discussion in 'Windows 10 Installation and Upgrade' started by Jo LynneLockley, Aug 9, 2019.

  1. JO LYNNELOCKLEY
    Jo LynneLockley Win User

    Suspicious blue restart and update popup


    I am seeing a popup instructing me to restart and update now to maintain windows support. I have restarted since and there was no update, so I don't think it is from Microsoft, It is on blue background and does not show the Microsoft logo.

    Any thoughts appreciated.

    :)
     
    Jo LynneLockley, Aug 9, 2019
    #1
  2. TAKIAS
    takias Win User

    Very suspicious update popups on Windows 10


    I have been getting a strange popup for update without any update about what it's about.
    It also want's to install Yahoo search

    It has happened few times so far and I am unable to figure out which program is it related to.

    I used process explorer and to find out that it's mshta.exe - but not anything more than that.

    Could anyone suggest what it could be?

    I am attaching a screenshot for your reference



    Suspicious blue restart and update popup [​IMG]
     
    takias, Aug 9, 2019
    #2
  3. ANDRETEN
    AndreTen Win User
    Very suspicious update popups on Windows 10


    You're welcome Suspicious blue restart and update popup :)

    I meant Windows defender offline scan. You can access it under Settings / Updates and security / Windows defender... at the bottom of the page.


    Suspicious blue restart and update popup [​IMG]
     
    AndreTen, Aug 9, 2019
    #3
  4. 3COLORS
    3Colors Win User

    Suspicious blue restart and update popup

    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Suspicious blue restart and update popup :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Aug 9, 2019
    #4
Thema:

Suspicious blue restart and update popup

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