Windows 10: svchost.exe preventing "safely remove" for a device

My father recently purchased a new Windows 11 computer. He has two USB drives that he uses for his backups. One is a SanDisk, and the other a Toshiba.On Windows 11, he cannot "safely remove" the Toshiba. Even if all he does is plug it in and then try to safely remove it, it always thinks for a few seconds and then complains that something is using the device. We've even tried restarting the computer and immediately trying to safely remove the device, but it still doesn't work.The only way to safely remove the drive is to shut down the computer completely, remove the drive, and then power up th

:)

 

Safely Remove Hardware tool

Thank you for the update, Murray. Since you mentioned that you've already tried running the rundll32.exe shell32.dll,Control_RunDLL hotplug.dll command to no avail, we suggest that you create a shortcut or even a batch file using the same command. Just run
the shortcut or batch file and see if the Safely Remove Hardware dialog window will appear. To create a shortcut, follow these steps:

• Right-click on the desktop and click on New > Shortcut.
• In the Type the location of the item box, type in, or copy and paste the following command:
  • rundll32.exe shell32.dll,Control_RunDLL hotplug.dll
• Click Next and then give it a name like Safely Remove Hardware, and then click on
  Finish.

Keep us in the loop.

 

No Safely remove notifiction pop up, HAVE Icon

1st suggestion didnt work at all.
2nd suggestion works but after that when i stop the device the "normal way" its still the same, no "safe to remove device" shows up

 

Svchost virus?

Did your antivirus provider identify the malware? If so, did you seek their advice?

You may want to send a copy of the file to VirusTotal for analysis. VirusTotal

Recommend you scan with the Emsisoft Emergency Kit (a free program): How to find and clean malware infections with Emsisoft Emergency Kit If
necessary boot into Safe Mode/Safe Mode with Networking to download and run the scanner or use another computer, put the EEK file on a flash drive and insert the flash drive in the infected computer...you can run the scanner from the flash drive. Other scanners
(some of which may be run in Safe Mode or from a flash drive) that may help with this issue are listed in List
of Malware Removal Tools

OR

IF this is what you are seeing, suggest you follow ALL of the steps (until the issue is resolved) in
this free removal guide Unmasking Svchost.exe - Is It Legit Or Malware In Disguise?

But if you have this malware issue sometimes it will be necessary to reset your computer or do a clean install of the OS.

Recovery options in Windows - Microsoft Support

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Regards…

http://blog.emsisoft.com/2015/01/27/top-10-ways-pups-sneak-onto-your-computer-and-how-to-avoid-them/