Windows 10: Switching users causes domain joined PC freeze to black screen

Discus and support Switching users causes domain joined PC freeze to black screen in Windows 10 Software and Apps to solve the problem; Hi, I have HP 450 G6 and I had this problem both on Windows 10 and Windows 11.I deleted 10 and installed 11 as fresh new installation but this problem... Discussion in 'Windows 10 Software and Apps' started by Giorgi G., Nov 30, 2023.

  1. GIORGI G.
    Giorgi G. Win User

    Switching users causes domain joined PC freeze to black screen


    Hi, I have HP 450 G6 and I had this problem both on Windows 10 and Windows 11.I deleted 10 and installed 11 as fresh new installation but this problem still persists.I have domain joined laptop, sometimes I need to login to other users profile so when I lock my user and try to sign in to others profile, laptop suddenly freezes to black screen. "Ctrl-Alt-Del / Sleep / closing the lid" - nothing works. This terrible problem happens both on Win 10 it was old and on new installation Win 11.I do not have viruses, my laptop is fresh and no problems aside from these Windows bugs, this looks like

    :)
     
    Giorgi G., Nov 30, 2023
    #1
  2. LIMBADA
    limbada Win User

    Domain Joined Windows 10 - Fast User Switching


    Hi

    I recently joined my HP Envy Recline 27 k210na which was upgraded to windows 10 to a Windows 2012 R2 Domain. But have an issue.

    Once I login with a user account, domain or non domain, I am unable to use the fast user switching. When choosing to switch account, I will be taken to the login screen, and when I select 'Other' to login with another account, it takes me to the existing user's password entry screen.

    If I sign out, and select 'Other' to login as a different user, I get the same issue. I have to reboot the machine to be able to login with another user account.

    I restored the pc to factory defaults and upgraded again, then rejoined the domain, but the problem is still there.

    Please help
     
    limbada, Nov 30, 2023
    #2
  3. KARI
    Kari Win User
    Domain Joined Windows 10 - Fast User Switching


    When signing in to a Windows PC which has joined a domain with other than a domain account, you need to use a so called full username (ComputerName\UserProfileName).

    Switching users causes domain joined PC freeze to black screen 68641d1485964187t-domain-joined-windows-10-fast-user-switching-2016_03_10_11_55_501.png


    In above screenshot example I simply replaced the default domain username with the credentials of a local account using the full username and can now sign in using those credentials.

    Clicking the link How do I sign in to another domain shows these instructions:


    Switching users causes domain joined PC freeze to black screen 68642d1485964187t-domain-joined-windows-10-fast-user-switching-2016_03_10_12_00_082.png
     
    Kari, Nov 30, 2023
    #3
  4. BRINK
    Brink Win User

    Switching users causes domain joined PC freeze to black screen

    Join Windows 10 PC to a Domain  


    @rseiler,

    I just finished clean installing Windows 10 Enterprise build 17093 in a VM using a local account, and it still has the same steps in the tutorial for me.

    Is your PC already joined to a domain?


    Switching users causes domain joined PC freeze to black screen 176839d1518466088-join-windows-10-pc-domain-domain.jpg
     
    Brink, Nov 30, 2023
    #4
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Switching users causes domain joined PC freeze to black screen

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