Windows 10: sxstrace.exe message

I tried to open google chrome and received a message "The application has failed to start because its side-by-side configuration is incorrect...use command line sxstrace.exe for more detail. Is this legitimate or a scam?

:)

 

Can't run .exe file

Hi Phil,

There are several reasons why you are having issues running .exe files on your Windows 10 laptop. To assist you better, kindly answer the questions below:

• Have you made any changes to your laptop prior to this issue?
• What troubleshooting steps have you done so far?
• What is the error message that you received when running .exe files?

Regards.

 

Can't run exe file

Hello Mike,

I realize the inconvenience you are facing in running the .exe file. We will help you.

To assist you better, I suggest you to answer the below questions.

• What application are you trying to install?
• Are you getting any error message when you try to install the application?
• From where did you download the application?

Please post to us with ,ore information to help you better.

 

.exe files

Hi,

The file extension .exe is an executable file format in Windows operating system. To better understand your concern, we’d like to request for an elaborate detail for us to determine what causes this file not to open by answering these questions:

• Resetting Windows 10 is a last resort of troubleshooting. Are you experiencing other issues on your computer?
• What is the program are you trying to launch?
• What troubleshooting steps have you done so far?
• Did you receive any error message when you launch this application?

We’re looking forward to your response.