Windows 10: synapse x

So when I try to open synapse x it says something about failing to download bootstrapper files which is causing me to not open the app can anyone tell me how to download the files and open the app?

:)

 

Razer Synapse not working on my desktop

Hello,

I got a Razer Naga chroma mouse " biggest mistake ever" and i proceed to download the driver on my gaming desktop and its not working, I can see the razer synapse in the bottom right , when i right click it and press open nothing happens.

I contacted support" and they dont know what they are doing, they are just asking me to uninstal and reinstal synapse, then unsital frame work and reinstall etc etc... and ive done everything and nothing is working..

I decided to give the synapse a try on my laptop, and weirdly enough it worked fine.

both laptop and desktop have the same OS "win 10 64 bits ,but i have no idea why it works fine on my laptop and not the desktop.

Anything anyone can do to help me? advise,recommend? im open to any suggestion

Thanks

 

Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

Asus Z370 Maximus X Motherboards

The 9th gen processors that are currently available is still the P0 stepping and will eventually be replaced with the new R0 stepping processors.

Here are the screenshots I took from Gigabyte's website




Gigabyte redacted the new R0 processors from the list a day later.