Windows 10: Synaptic touchpad not working again

another windows update and touchpad not working again. Why can't Microsoft figure this out.. It seems that it effects a lot of users.. The last update wiped out all previous restore points that I had so I couldn't go back

:)

 

SYNAPTICS TOUCHPAD NOT WORKING

Hi Leagyl

Greetings! I am Vijay, an Independent Advisor.

Take actions related to touchpad driver

Windows Key+X (Or right click on Start) > Click Device Manager > View tab > Show hidden devices > Expand Human Interface devices > Right click on the touchpad listed there >

A. Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Click Properties > Under Driver tab, if Rollback Driver is enabled click it

B. Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, you click Update Driver Software, in place of this, click Uninstall > Install the downloaded driver > Restart
your compute

 

Latest Synaptics Touchpad Driver for Windows 10


After updating from b. 10240 to 10586.3 ( W 10 x64), Windows installed an older version of Synaptics 19.0.15.2, before I had 19.0.19.1.
Also now, in Device Manager, it's listed under PS/2 Port touchpad, before it was SmBus.
Windows Update does no longer provide 19.0.19.1 driver, Why??
What are the recommended steps to get installed manually the latest Synaptics driver because with the currently installed driver, mouse scrolling does not work for Start menu - All apps, with 19.0.19.1 it used to work.
Also what is the name of the x64 .inf to use for update synSmbDrv.inf or SynPD.inf??
Thank you.

 

Windows 10 - Windows Update - Rec this error: Synaptics driver update for Synaptics PS/2 Port TouchPad - Error 0x80070005

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

This issue may occur due to the outdated Synaptics Touchpad drivers. Try the below steps and check if it helps.

I would suggest you to download and install the latest Synaptics Touchpad drivers from the manufacturer’s website and uninstall the Synaptics touchpad drivers and re-install the same again.

Note: Make sure you download and save the TouchPad driver and installed it before uninstalling the same.

To uninstall Synaptic touchpad drivers, follow these steps:

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Locate Mice and other pointing devices and expand the same.
  
• 
  Right-click the Synaptic driver and select
  Uninstall. (Note: keep the latest installed Synaptic driver)
  
• 
  Restart the computer, if prompted.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.