Windows 10: Synaptics PalmCheck Won't Disable- No Solution?

I have a HP Pavilion laptop with Synaptics Touchpad V7.5 on a PS/2 port. The driver version is 19.0.12.95.

After installing Windows 10 and updating all of the drivers, I tried playing a game and found that I can't use my keyboard and mouse at the same time, so I turned off PalmCheck and tried to continue- but it still does not work.

I have also tried to go into the Windows 10 version of the setting and set to 'No Delay'.

I've tried to update my drivers but every time it says I already have the best version of the drivers installed.


Here is an image of what my settings have been set as (from another user that hasn't received a reply). But after exiting and pressing apply, it saves the settings but I still can't use the mouse and keyboard at the same time.

:)

 

Touchpad Delay after Windows 10 Creator Update

I currently have this same problem, this and one with synaptics where the palmcheck option doesn't exist. I've gone through what you've shown and I've still got the issue with both.

Attempted full resets, synaptics driver resets, alternate synaptics installations, the whole deal. Nothing.

 

Synaptics Corrupted File

So, I have a Synaptics Touchpad program, and I don't think that it's the correct one for my computer. I tried to uninstall it, but it said it's not a "valid Win32 application". I read around on some items, and I believe that it's corrupted because it's not
compatible with my computer.

Additional Information:

HP 2015 (Windows 10)

Synaptics PS/2 SMBus Devices 19.01.19.1

If more information is needed, please ask. Another way around my problem would be if anybody knows how to disable PalmCheck. It's not showing up on my Synaptics settings, and disabling SmartSense is very temporal. Thank you!

***Post moved by the moderator to the appropriate forum category.***

 

This still doesn't seem to have any solution?

 

Bump again, still no solution.

 

Bump, it's been a week and still no solution