Windows 10: Synaptics touchpad not working after Windows 10 upgrade

HI there, I have an HP Envy laptop, running Windows 10. My touchpad has completely stopped working, even after restart.


The Touchpad (Synaptics SMBus ClickPad) doesn't show up in Device Manager, until I hit View / Show Hidden devices. When I try to update drivers, it tells me the correct drivers are already present. When I disable, then re-enable the touchpad, nothing happens. The problems arose right after a Windows 10 update which I'm going to guess has a bearing on this.


Please help. I'm going nuts!

:)

 

Latest Synaptics Touchpad Driver for Windows 10


After updating from b. 10240 to 10586.3 ( W 10 x64), Windows installed an older version of Synaptics 19.0.15.2, before I had 19.0.19.1.
Also now, in Device Manager, it's listed under PS/2 Port touchpad, before it was SmBus.
Windows Update does no longer provide 19.0.19.1 driver, Why??
What are the recommended steps to get installed manually the latest Synaptics driver because with the currently installed driver, mouse scrolling does not work for Start menu - All apps, with 19.0.19.1 it used to work.
Also what is the name of the x64 .inf to use for update synSmbDrv.inf or SynPD.inf??
Thank you.

 

Synaptic touchpad not working after Windows 10 upgrade

Original title: synaptic touchpad

after upgrading to windows 10 synaptic touchpad stopped to work correctly

it is the latest version from windows update on manufacturer web they refer me to windows update the same there are no update on synaptic website

to force it work I have to load my profile every time I start windows

 

Synaptics touchpad settings or gestures missing in windows 10

Hi Rajiv,

Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
2. Were there any changes made to the computer prior to this issue?
3. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer
   
   See which version of Windows 10 you have).

Meanwhile, I would suggest you to follow the steps mentioned in
Fix touchpad problems in Windows 10 and check if this helps.

You may also try the troubleshooting steps mentioned in the section Troubleshooting when TouchPad does not work from Using the TouchPad or ClickPad
(Windows 10) and see if this helps resolve the TouchPad issue.

For reference, you may also refer to the suggestions from ShivamKrishn dated 06-08-2015 from

Synaptics Device Settings not shown in mouse properties.

Give it a shot and let us know of any changes.