Windows 10: Synaptics touchpad reverse scroll reverts on restart

Discus and support Synaptics touchpad reverse scroll reverts on restart in Windows 10 Drivers and Hardware to solve the problem; Does this happen for anyone else? I don't like the two finger reverse scroll that windows 8 and windows 10 uses on default. I prefer that when I swipe... Discussion in 'Windows 10 Drivers and Hardware' started by lostatsea, Aug 7, 2015.

  1. lostatsea Win User

    Synaptics touchpad reverse scroll reverts on restart


    Does this happen for anyone else? I don't like the two finger reverse scroll that windows 8 and windows 10 uses on default. I prefer that when I swipe two fingers down the page goes down, not up.

    I go to the synaptic settings uncheck reverse scrolling and it works as I desire. But when I restart the computer the synaptic driver reverts back to default. This wasn't a problem with Windows 8 on the same laptop. But on Windows 10 I have to go back into the driver and uncheck it every time I restart windows which is a waste of time and annoying. Am I missing something or is this just a bug?

    :)
     
    lostatsea, Aug 7, 2015
    #1

  2. TOUCHPAD SCROLLING DIRECTION ISSUE in windows 10

    hi

    I own an hp laptop, about a year old. came with windows 8. it worked fine when I upgraded to 8.1, and 8.1 pro: I could go into the synaptics touchpad settings and enable/disable "reverse scrolling direction" to control the direction of 2-finger scrolling
    on the touchpad. as of updating to win 10 pro, the setting can be set in the same way, however after a restart of the computer, it will revert to the default settings. haven't been able to find a solution. would appreciate any help on this!

    thanks
     
    tony alimeida, Aug 7, 2015
    #2
  3. usermcw Win User
    Microsoft installed new Synaptics touchpad support as part of update with no warning, messed up settings

    Microsoft installed new Synaptics touchpad support as part of update with no warning. Settings I had put it were lost. Two-finger scrolling was reversed. There used to be a setting to stop the reversing, but that doesn't seem to be there anymore (this
    is a Synaptics problem). Now touchpad two-finger scrolling is the opposite of the scroll bars on windows. (One-finger scrolling on the touchpad is still the same as it was, consistent with scroll bars on the windows.)

    It seems like Microsoft should give users some indication of new third party software availability instead of just installing it with no warning.

    Maybe it was needed to work with Microsoft updates, but still seems like users should have some warning and choices.

    ***Post moved by the moderator to the appropriate forum category.***
     
    usermcw, Aug 7, 2015
    #3
  4. mrgeek Win User

    Synaptics touchpad reverse scroll reverts on restart

    I'm having the same problem. I customize the settings and save to my Profile and enable icon to system tray for easy loading. Every time I restart, the default is loaded and the icon is gone so I have to go to settings and re-enable icon and load my profile and settings. Hopefully Synaptics will issue a fix in near future and Windows Update will pull it from Web.
     
    mrgeek, Aug 7, 2015
    #4
  5. I'll chime in to add that I am also having this problem. HP Folio13 is running v19.0.12.95.
    Hoping that Synaptics releases a new driver shortly.
     
    njblackberry, Aug 8, 2015
    #5
  6. Simple Win User
    Windows 10 Auto Updates installs Synaptics driver Version 19.0.12.95, that keeps defaulting some settings.

    Download and install the Synaptics driver "Version: 19.0.12.95 Rev: A Pass: 14" released by HP below, it works...

    19.0.12.95 Rev: A Pass: 14
    L: ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72120.exe

    After installing the driver, do not let Windows update it again, it will reinstall its own which keeps loosing settings. You could do that manually or through configuring policies as below:

    Run "gpedit.msc" --> Computer Configuration --> Administrative Templates --> System --> Device Installation --> Device Installation Restrictions --> (Double Click) Prevent installation of devices that match any of these device IDs or Prevent installation of devices not described by other policy settings --> Select "Enabled" and perform the necessary changes.
    Detailed procedure:
    Step-By-Step Guide to Controlling Device Installation Using Group Policy
    p.s. To allow Windows to install/update drivers for this device again, perform the above and set it back to "Not Configured".

    Please confirm if it works for you or not, so that other forum users may benefit.

    .
     
    Simple, Aug 8, 2015
    #6
  7. mrgeek Win User
    FIXED ! Went to HP and downloaded latest version specific to my model (sp71867 not sp72120), ran it. Same symptoms as in post 2. Went to device manager, R click Synaptics, hit 'update driver', let me choose. Seems Windows Update was installing Synaptic Port Touchpad which enables setting up profiles and 3 finger press to open Cortana and overrides HP software at startup. Chose Synaptics Port Compatible Touchpad. After install, back to familiar windows with videos (instead of 'x') where I could configure 3 finger press, too, to open firefox instead of IE. Even had scroll direction in same direction as finger motion so no need to un-check reverse scrolling. See screens below


    Synaptics touchpad reverse scroll reverts on restart [​IMG]

    Synaptics touchpad reverse scroll reverts on restart [​IMG]

    Synaptics touchpad reverse scroll reverts on restart [​IMG]

    Synaptics touchpad reverse scroll reverts on restart [​IMG]

    selected driver will install and prompt reboot. System Tray icon loads, unlike before, offering easy access to settings until I'm happy and also fixed problem of no icon description when mouse hovered over any icon (like Vol). Ran Windows Update. NO device drive updates found, no reg or gp edit need. DONE !
     
    mrgeek, Aug 8, 2015
    #7
  8. Synaptics touchpad reverse scroll reverts on restart

    Thanks all - Simple, I installed SP72120 and that kept all the settings. Tweak automatic updating and hope it sticks. At least there is a fix.

    Thanks again.
     
    njblackberry, Aug 8, 2015
    #8
  9. Simple Win User
    You could also try this one, it has Inertia/Momentum as well as a number of other nice features and it works with Windows 10.
    VERSION: 18.1.42.2 REV: A PASS: 1
    L: ftp://ftp.hp.com/pub/softpaq/sp70001-70500/sp70197.exe
     
    Simple, Apr 5, 2018
    #9
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Synaptics touchpad reverse scroll reverts on restart

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