Windows 10: Synaptics Touchpad Settings Not Working

So i have Windows 8.1 on my laptop, and for some reasons im trying to change my touchpad settings by going to Control Panel --> Mouse settings and there at the last tab where it shows device settings i go to that tab and then i click on settings, it opens for a second then shows the error "Windows Shell Common dll has stopped working" which makes it impossible to even navigate. Please give me a solution to this problem ASAP.Thanks

:)

 

Synaptics touchpad - scrolling issues after Win7 to Win10 upgrade  

Well, there's more to report.... and possibly progress, although with a slight twist.

A conversation in another thread with @Try3 led me to a guide he had produced here about searching for drivers (in this case for a touchpad) using the Hardware ID.

So I found the ID for my touchpad and went looking. I couldn't find anything through a search on the Synaptics site. But the search led me to one or two download sites (filehippo was the one I went to) which apparently offered drivers for this touchpad. I downloaded v.19.2.17.59 - and installed it.

To my slight surprise, and great relief, the touchpad works with this more recent driver. The good news is - it now also scrolls properly in the Win10 Start Menu and in Settings pages, and in the MS Store - all the UWP-designed apps where scrolling didn't previously work.

The weird news is that in Device Manager the touchpad is now listed as a Dell touchpad. The driver still shows as manufactured by Synaptics. But the Synaptics tab for additional settings (with all the options listed in my earlier post #9) has gone.

I suppose if I had followed @Bastet 's advice to try the Precision touchpad driver, something similar would have happened?

Anyway - I suppose this is a step forward, in that the scrolling problem is resolved. No help from either the Samsung support or Synaptics websites, but ultimately this forum has both identified the cause of the problem (UWP apps - thanks @jbcarreon123 ) and suggested a solution (thanks @Try3 ) albeit carrying a Dell label.

 

Synaptics touchpad settings or gestures missing in windows 10

Hi Rajiv,

Thank you for writing to Microsoft Community Forums.

1. Since when are you facing this issue?
2. Were there any changes made to the computer prior to this issue?
3. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer
   
   See which version of Windows 10 you have).

Meanwhile, I would suggest you to follow the steps mentioned in
Fix touchpad problems in Windows 10 and check if this helps.

You may also try the troubleshooting steps mentioned in the section Troubleshooting when TouchPad does not work from Using the TouchPad or ClickPad
(Windows 10) and see if this helps resolve the TouchPad issue.

For reference, you may also refer to the suggestions from ShivamKrishn dated 06-08-2015 from

Synaptics Device Settings not shown in mouse properties.

Give it a shot and let us know of any changes.

 

SYNAPTICS TOUCHPAD NOT WORKING

Hi Leagyl

Greetings! I am Vijay, an Independent Advisor.

Take actions related to touchpad driver

Windows Key+X (Or right click on Start) > Click Device Manager > View tab > Show hidden devices > Expand Human Interface devices > Right click on the touchpad listed there >

A. Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Click Properties > Under Driver tab, if Rollback Driver is enabled click it

B. Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, you click Update Driver Software, in place of this, click Uninstall > Install the downloaded driver > Restart
your compute