Windows 10: Synaptics WBDI fingerprint driver is not working on lenovo Ideapad 520?

Discus and support Synaptics WBDI fingerprint driver is not working on lenovo Ideapad 520? in Windows 10 Drivers and Hardware to solve the problem; After windows 10 update 2019 i am not able to use the fingerprint scanner on my lenovo ideapad 520 which has inbuild fingerprint scanner and runs on... Discussion in 'Windows 10 Drivers and Hardware' started by SuriyabanDevvarma, Apr 13, 2019.

  1. SURIYABANDEVVARMA
    SuriyabanDevvarma Win User

    Synaptics WBDI fingerprint driver is not working on lenovo Ideapad 520?


    After windows 10 update 2019 i am not able to use the fingerprint scanner on my lenovo ideapad 520 which has inbuild fingerprint scanner and runs on driver which is synaptics wbdi finger print. it starts showing code 10 on device manager i have tied everything reg edit,gpedit,unistall and installing the driver sgx and non sgx drivers it is not able to work or function properly can anyone help i m new and tired searching all forums all night many lenovo consumers have same problem it seems no one is able to find the right fix to it

    :)
     
    SuriyabanDevvarma, Apr 13, 2019
    #1
  2. AHMAD AL JAZZAR
    Ahmad Al Jazzar Win User

    Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 after Windows 10 1803 Update

    Has anyone else experienced their Synaptics WBDI fingerprint driver giving the error:

    This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

    {Operation Failed} in Synaptics WBDI - SGX

    Or This device cannot start. (Code 10) in Synaptics WBDI

    The requested operation was unsuccessful.

    The fingerprint reader was working fine before the 1803 update but the driver appears to have failed after the update.

    My driver version is 5.5.2620.1050.A_NonSGX about 30 May 2018 and this is the latest driver available.

    Does anyone have a link from Lenovo or Microsoft to a more reliable driver?

    Thank you.
     
    Ahmad Al Jazzar, Apr 13, 2019
    #2
  3. BILLIE795
    Billie795 Win User
    Synaptic's Driver Lenovo IdeaPad Z570 for Windows 10

    I am having trouble finding a Synaptic's driver for the Lenovo IdeaPad Z570 so that more functions can be used on the touchpad. Lenovo site does not list one for this computer. Any suggestions?
     
    Billie795, Apr 13, 2019
    #3
  4. BREE 424
    Bree 424 Win User

    Synaptics WBDI fingerprint driver is not working on lenovo Ideapad 520?

    Synaptics WBDI error

    So my laptop updated last night and now I am having problems with my synaptics WBDI (fingerprint scanner). I tried troubleshooting and it said that there is a problem, but it can't fix it. Does anyone have any ideas? When I used the Virtual Agent chat
    thing it gave me different steps to try and fix it, but I couldn't follow the steps because I couldn't find all of them. It also suggested uninstalling the synaptics WBDI, but I'm hesitant to do so because I want to be able to get it back. I have the Yoga
    910.
     
    Bree 424, Apr 13, 2019
    #4
Thema:

Synaptics WBDI fingerprint driver is not working on lenovo Ideapad 520?

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