Windows 10: sync icon showing on status bar but not overlay on that file

sync icon showing on status bar but not overlay on that file

:)

 

Missing Backup Status Overlays...

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the Overlays of OneDrive are not working the way they are supposed to.



I would suggest you to refer the article
Sync icon overlays are missing from OneDrive and OneDrive for Business.



However, if you are still unable to fix the overlays, our dedicated in-app support team supports OneDrive issues. Hence, I would suggest you to contact them for assistance if the issue persists. You can follow the steps below to contact the OneDrive
support team.



Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Icon Overlays less than 15

Hi fantasiom,

I read from an article on ghacks (link below) that there are two places in the registry that the overlays are being "loaded" from.

• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIcon‌OverlayIdentifiers
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explor‌er\ShellIconOverlayIdentifiers

https://www.ghacks.net/2016/07/24/fix-sync-icons-not-showing-explorer/

The second location is for 32-bit applications running on 64-bit windows. OneDrive is storing the same 6 ShellIconOverlayIdentifiers in both locations. I suspect this is because the OneDrive client is 32-bit, and windows explorer is 64-bit. It appears that
the six overlays in the Wow6432Node are loaded first leaving 9 in the other location.

OneDrive will ask to "install icons" if it not all it's icons are not in the top 15. Installing icons means adding spaces in front of the name in the registry so it appears first alphabetically.

I would suggest adding spaces in front of the "BoxSyncNotSynced", "BoxSyncProblem", and "BoxSyncSynced" registry keys so they appear ahead of or next after the six OneDrive overlay icons. I don't use file locking so I don't feel the other two BoxSync icons
are useful.

Essentially the problem is that the ShellIconOverlayIdentifiers is limited to 15 and One Drive is setup to use 12 of them currently. OneDrive has introduced a new status column instead of overlay icons, but it seems for now this is limited to files-on-demand
functionality.

 

Onedrive Sync Overlays missing

Thanks Kahtleen!

Is this reset for OneDrive icon to appear on the task bar, or for the missing status overlays in the files?