Windows 10: System BSOD DirectX 12

Hi, I've problem when running program that's using DirectX12. Before explaining the problem, here's my machine specs:Asus A46CBIntel Core i5 3337U12 GB RAMNvidia GT740M with driver version 425.31Windows 10 22H2 OS Build 19045.3393I know this machine is already obsolete, I have another machine that using newer components, but I don't want to throw it away because it's still capable of running program that's required for my job i.e. Docker and WSL2.So, the problem is system bluescreen, the code is "VIDEO TDR FAILURE Nvlddmkm.sys", event viewer shows Level: "Critical", Source: "Kernel-Power", Eve

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Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Upgraded to Windows 10 but no directx 12?

Hi Chandrashekhar,

Thank you posting your query in Microsoft Community.

Windows 10 comes with DirectX 12, however, its functionality always depends on the hardware, That is, the Graphics driver must be able to support DirectX 12.

I suggest you to run the DirectX end-user Runtime installer and check if it helps from the link below.

http://www.microsoft.com/en-us/download/details.aspx?id=35

Coming to downgrading DirectX, DirectX upgrades are a one way streets wherein you can't downgrade once installed. One way to fix the BSOD (or dxgmms2 issues) is to update the graphics drivers to support DirectX 12.

Meanwhile, please go through the following KB article which speaks about the new update released on February 4th which includes many improvements and fixes.

https://support.microsoft.com/kb/3036140

Main fixes mentioned in the article:

• The Start Menu fails to launch shortly after install.
• The system stops responding when installing apps from the Store.
• The Settings app incorrectly reports that new builds are available, which return error 0x80246017 when attempting to download.
• Reliability improvements to prevent some system crashes.

Hope the above information is helpful. Please reply for any further clarifications.

 

DirectX 12 Ultimate

DirectX 12 Ultimate features will work only if you have a GPU which supports DirectX 12 Ultimate. Please check your GPU manufacturer(Intel, AMD, Nvidia) website for the list of supported GPUs and the driver updates to enable the features.