Windows 10: System crash related to Microsoft Edge

Discus and support System crash related to Microsoft Edge in Windows 10 BSOD Crashes and Debugging to solve the problem; system crashed with the following event log, can anyone help me to understand what is causing and how to prevent? Many thanks!Log Name:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jason Lin jason.lin, Apr 11, 2022.

  1. System crash related to Microsoft Edge


    system crashed with the following event log, can anyone help me to understand what is causing and how to prevent? Many thanks!Log Name: ApplicationSource: Windows Error ReportingDate: 4/3/2022 10:02:09 AMEvent ID: 1001Task Category: NoneLevel: InformationKeywords: ClassicUser:

    :)
     
    Jason Lin jason.lin, Apr 11, 2022
    #1

  2. How to resolve crashes in Microsoft Edge

    Hi,

    Thank you for posting your query in Microsoft Community.

    As the issue is related to Microsoft Edge crashing.

    I would suggest you to follow the steps provided by Babu V in the link below and see if it helps

    http://answers.microsoft.com/en-us/...-83e3-453b-99b3-b5ad8d0517eb?tm=1439859483102



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Deepak_Krishnan R, Apr 11, 2022
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Apr 11, 2022
    #3
  4. helios12 Win User

    System crash related to Microsoft Edge

    Opening Microsoft Edge Causes Explorer.exe to Hang then Crash

    Using Windows version 21H1 (OS Build 19043.1288)

    So a few days ago I discovered that when ever I open up Microsoft Edge I would quickly loses the ability to alt-tab or use the windows key though control+alt+delete still works, then my computer would seem to completely crash if I clicked anything outside of a Microsoft Edge window like the task bar (forcing me to reboot) or in the best case seem to freeze for a long period of time (at times over 10 minutes). At first I was able to use task manager to restart explorer.exe, and while it would take a minute or two to reboot it would seem to fix the issue. Later, when trying to launch task manger would not work as it would never appear.

    After more digging around and talking with a friend more knowledgeable in computers than me and I tried:

    • SFC /Scannow command
    • Windows Memory Test through advance trouble shooting in options
    • Tried using CPUID HWMonitor to check the CPU temputre to see if it was over heating
    • Tried disabling my two adblocker extensions (while turning off one seemed to work for about a day the issue came back)
    • Tried disabling both my adblocker extensions
    • Googling "Why does launching Microsoft Edge crash (or make) explorer.exe hang (pretty much only got results about Microsoft Edge crashing, the one thing not crashing in my case as far as I can tell)
    • Tried clearing the explorer.exe cache/quick access cache thing
    • Tired clearing Microsoft Edge's cache

    Yet none of that has solved the issue for more than a day, and afterward when I opened Microsoft Edge up the next day and the issue arose again it seems that a solution that had previously worked now no longer works at all.

    When I went into event viewer saw the following (though this error did not seem to appear for every instance of the error I experienced):

    "The program explorer.exe version 10.0.19041.1266 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance **control panel.
    Process ID: 3858
    Start Time: 01d7cba48be397f9
    Termination Time: 0
    Application Path: C:\Windows\explorer.exe
    Report Id: c6db2dbc-b1d9-401e-9e5b-a08744b4d42f
    Faulting package full name:
    Faulting package-relative application ID:
    Hang type: Unknown"


    In all cases the issue only appears when opening Microsoft Edge which itself would continue to operate fine minus the ability to use alt-tab, and occasionally being unable to switch Edge windows. Also launching Microsoft Edge InPrivate mode would not result in any issues, but the minute I went back to normal mode the issue arose.

    (Also yes I know I could just switch browsers but then I would need to go get the bookmark and sessions files and see if they are compatible with other browsers)


    I am completely out of ideas and googling solutions seems to lead me in circles of people suggesting the same things, or more often not finding anything related to the crashing/hanging of Explorer.exe after opening Microsoft Edge.
     
    helios12, Apr 11, 2022
    #4
Thema:

System crash related to Microsoft Edge

Loading...
  1. System crash related to Microsoft Edge - Similar Threads - System crash related

  2. Edge related

    in Windows 10 Gaming
    Edge related: I have a question does Microsoft edge has any problem with you tube videos because I show a video in edge previously and when try to watch that video again from history section the history section got glitch a line showing on top of each history. After deleting that video...
  3. Edge related

    in Windows 10 Software and Apps
    Edge related: I have a question does Microsoft edge has any problem with you tube videos because I show a video in edge previously and when try to watch that video again from history section the history section got glitch a line showing on top of each history. After deleting that video...
  4. Edge related

    in Windows 10 Gaming
    Edge related: Can anybody tell me when i open a pdf in microsoft edge why i am seeing powered by adobe acrobat option in that pdf and edit with Acrobat option in that pdf does it is is a new update in edge or Adobe and Microsoft company Collab....
  5. Edge related

    in Windows 10 Software and Apps
    Edge related: Can anybody tell me when i open a pdf in microsoft edge why i am seeing powered by adobe acrobat option in that pdf and edit with Acrobat option in that pdf does it is is a new update in edge or Adobe and Microsoft company Collab....
  6. System Crash related to ProPresenter

    in Windows 10 Gaming
    System Crash related to ProPresenter: System crashed when using ProPresenter, can anyone help me understand if the log indicates ProPresenter is the main cause of the crash? Many thanks!Log Name: ApplicationSource: Windows Error ReportingDate: 4/3/2022 12:21:22 PMEvent ID: 1001Task...
  7. System Crash related to ProPresenter

    in Windows 10 BSOD Crashes and Debugging
    System Crash related to ProPresenter: System crashed when using ProPresenter, can anyone help me understand if the log indicates ProPresenter is the main cause of the crash? Many thanks!Log Name: ApplicationSource: Windows Error ReportingDate: 4/3/2022 12:21:22 PMEvent ID: 1001Task...
  8. System Crash related to ProPresenter

    in Windows 10 Software and Apps
    System Crash related to ProPresenter: System crashed when using ProPresenter, can anyone help me understand if the log indicates ProPresenter is the main cause of the crash? Many thanks!Log Name: ApplicationSource: Windows Error ReportingDate: 4/3/2022 12:21:22 PMEvent ID: 1001Task...
  9. System crash related to Microsoft Edge

    in Windows 10 Software and Apps
    System crash related to Microsoft Edge: system crashed with the following event log, can anyone help me to understand what is causing and how to prevent? Many thanks!Log Name: ApplicationSource: Windows Error ReportingDate: 4/3/2022 10:02:09 AMEvent ID: 1001Task Category: NoneLevel:...
  10. System crash related to Microsoft Edge

    in Windows 10 Gaming
    System crash related to Microsoft Edge: system crashed with the following event log, can anyone help me to understand what is causing and how to prevent? Many thanks!Log Name: ApplicationSource: Windows Error ReportingDate: 4/3/2022 10:02:09 AMEvent ID: 1001Task Category: NoneLevel:...