Windows 10: System crash with blue screen when visit a USB device on WIFI router

Hi, I got a strange problem. Wish to find answer here.


I have a Netgear R6100 wireless router in my home and I connected a USB portable hard disk (Seagate, 2TB) onto the router. With the "readyshare" function of R6100 wireless router, all of the computers and electrical devices in my home can visit the Seagate USB hard disk(by Samba protocol).


There are 2 Win10 laptops, 1 Mac Pro, 3 iPhones, 3 Android phones, 2 iPads and my smart TV (Android) in my wireless LAN. They all work very well with the Seagate USB hard disk. But my Win10 PC, on which I do most of my work, got big problem with it.


I mapped the shared Seagate USB hard disk as virtual driver "Z". When I copy files from/to driver Z, or when I open a file on driver Z, I often get a system crash with a blue screen "End code: PAGE_FAULT_IN_NONPAGED_AREA, Failed: RTDwxxlj.SYS".


It doesn't happen every time when I visit the driver Z, but quite frequently, around 3 or 4 times per day.


At first, I thought it's maybe caused by my old wireless network card on PC. It's a very old Intel model. I changed the old wireless network card to an Intel 9260AC, with the newest driver. But I still got system crash with blue screen.


Then I think it must be a software problem.


I found the RTDwxxlj.SYS in c:\windows\system32\drivers. with "Hiden" property. The "property" of the file shows it's a Microsoft product (Windows Win7 DDK driver) with a digital signature by FarStone Technology. But the signature is shown as "not avalible, expired or not activated".


I also found RTDwxxlJ is regested as a system service at \HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\RTDwxxlj, with iterms:

Name Type Value

Group REG_SZ System Bus Extender

Start REG_DWORD 1

Type REG_DWORD 1

ErrorControl REG_DWORD 1

DisplayName REG_SZ RTDwxxlJ


I checked the other 2 Win10 laptops and there were no RTDwxxlj.SYS in the system.


It looks like a virus to me. So, this was what I did:

1. copy the RTDwxxlj.SYS to a backup folder

2. smash the RTDwxxlj.SYS file with my anti-virus tool

3. restart the Win10


I was expecting to found an error/alarm with the win10 system or any auto-started program. And then I can know which program loaded this RTDwxxlj.SYS file. This program can be highly suspected as the "Bad Guy".


But nothing happen. There was no error/alarm when Win10 started up. Everything looked the same as usual. I opened c:\windows\system32\drivers folder and found RTDwxxlj.SYS was there again! And the system keeping crash with blue screen 3 to 4 times per day.


What caused this problem? How can I fix it?

Thank you!

:)

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Blue Screen of Death (Crash) When Playing Games


Nothing for step 10.

Step 11 -