Windows 10: system crashes abruptly

even after reinstallation of windows 11 my surface pro is crashing frequently

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Windows 10 crashes abruptly

In the last two months, my PC has been crashing abruptly during gaming sessions. When I examine the system's events in Event Viewer, I see a lot of Event ID 7023 before the crashes:

"The User Data Access_8a7dac6 service terminated with the following error: Unable to complete the requested operation because of either a catastrophic media failure or a data structure corruption on the disk."

I followed the Microsoft Support Engineer's troubleshooting steps in this forum: Redirecting. That
seemed to have worked for 20 days, until just now, when the PC suddenly crashed and rebooted again.

I saved the Event Viewer log as a file and can provide it if needed. Any help you can offer would be greatly appreciated - I've never seen a crash like this before.

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.