Windows 10: System crashes during game - cannot open dump file with windbg

Hello, I have two issues, the main one is that my system crashes when playing video games. When checking the event observer I see a dump file was created so I try opening it with windbg and that leads to my secondary issue. I cannot see anything in windbg when loading the dump file, it is like a blank slate as if the file was not loaded at all.If someone can tell me how I can bypass that issue in windbg and ultimately also tell me what is wrong with my system through analyzing the dump file I would be grateful.OneDrive link to the dump file : https://1drv.ms/u/s!At9piAUd9C7VqSKiMyBQQcEK2BAw?e=

:)

 

WinDBG - The Basics for Debugging Crash Dumps in Windows 10  


Please note that the tutorial is meant for system crash dumps, game crash dumps contain different information and thus not all the steps in the tutorial work for a game crash dump.

 

WinDbg error.


Those errors have a few reasons:

• Missing symbols
• Corrupted symbols,
• Counterfeit system,
• Hardware damage,
• Improper configuration of Windbg,
• Microsoft servers down (rarely happening)

In case of missing symbols, simply reload (re-open) the dumps a few times so the symbols are downloaded.

In case of corrupted symbols,

• empty the symbol folder, move the symbols to a different folder,
  
• open the dump a few times, this should download the necessary symbols,
  
• move the symbols back to the original folder and say no when Windows asks if you want to copy the files with the same name too.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?