Windows 10: System Crashes

Discus and support System Crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; I keep getting system crashes with the following error: WHEA_UNCORRECTABLE_ERROR (124) I have done memory tests, cpu stress, gpu stress. Was not... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by whitevoyager, Apr 26, 2019.

  1. WHITEVOYAGER
    whitevoyager Win User

    System Crashes


    I keep getting system crashes with the following error: WHEA_UNCORRECTABLE_ERROR (124)


    I have done memory tests, cpu stress, gpu stress. Was not able to find anything of concern when trying to reproduce.

    Here is the dump:


    4: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffff9581a65328c8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 10.0.17763.437 (WinBuild.160101.0800)

    DUMP_TYPE: 2

    BUGCHECK_P1: 0

    BUGCHECK_P2: ffff9581a65328c8

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    BUGCHECK_STR: 0x124_AuthenticAMD

    CPU_COUNT: 10

    CPU_MHZ: d48

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 17

    CPU_MODEL: 1

    CPU_STEPPING: 1

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: <removed>

    ANALYSIS_SESSION_TIME: 04-26-2019 13:48:10.0987

    ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

    STACK_TEXT:
    ffffbb0e`683805a0 fffff803`727979a9 : ffff9581`a6edf040 ffff9581`a65328a0 fffff803`72620660 fffff803`00000000 : nt!WheapCreateLiveTriageDump+0x7b
    ffffbb0e`68380ad0 fffff803`72537d68 : ffff9581`a65328a0 fffff803`7222fec1 00000000`00000000 ffffe587`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
    ffffbb0e`68380b00 fffff803`72538a7b : fffff803`72620600 fffff803`72620660 ffff9581`a69f2db8 ffff9581`9fa61e10 : nt!WheapProcessWorkQueueItem+0x48
    ffffbb0e`68380b40 fffff803`7228dafa : ffff9581`9fa74170 ffff9581`a6edf040 ffff9581`a69f2d00 ffff9581`00000000 : nt!WheapWorkQueueWorkerRoutine+0x2b
    ffffbb0e`68380b70 fffff803`72256a45 : ffff9581`a6edf040 ffff9581`9fa7a140 ffff9581`a6edf040 00000065`b4bbbdff : nt!ExpWorkerThread+0x16a
    ffffbb0e`68380c10 fffff803`723d3b8c : fffff803`70ec1180 ffff9581`a6edf040 fffff803`722569f0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    ffffbb0e`68380c60 00000000`00000000 : ffffbb0e`68381000 ffffbb0e`6837b000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


    THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 2d7687bc4d9a24dd51c507635bc4ce8aa00fde94

    THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME:     AuthenticAMD

    IMAGE_NAME: AuthenticAMD

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    STACK_COMMAND: .thread ; .cxr ; kb

    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_LG_SRC_ERR_I_NOTIMEOUT

    BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_LG_SRC_ERR_I_NOTIMEOUT

    PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_LG_SRC_ERR_I_NOTIMEOUT

    TARGET_TIME: 2019-04-26T17:30:20.000Z

    OSBUILD: 17763

    OSSERVICEPACK: 437

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2005-12-02 02:58:59

    BUILDDATESTAMP_STR: 160101.0800

    BUILDLAB_STR: WinBuild

    BUILDOSVER_STR: 10.0.17763.437

    ANALYSIS_SESSION_ELAPSED_TIME: d72

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_lg_src_err_i_notimeout

    FAILURE_ID_HASH: {f8655859-3fee-640c-0c40-8a095a5d86c0}

    Followup: MachineOwner
    ---------


    :)
     
    whitevoyager, Apr 26, 2019
    #1
  2. PEACH1971
    peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 26, 2019
    #2
  3. EASY RHINO
    Easy Rhino Win User
    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Apr 26, 2019
    #3
  4. BEN CLARKE
    Ben Clarke Win User

    System Crashes

    Help! New system keeps crashing

    It's runing through them now. It's a step forward, as the problem was the system crashing as soon as I pressed the key to boot from the disk, it crashed before I even got to install it. When it's done, I'll burn another copy, see if that works.
     
    Ben Clarke, Apr 26, 2019
    #4
Thema:

System Crashes

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