Windows 10: System Crush on my new laptop

Discus and support System Crush on my new laptop in Windows 10 Software and Apps to solve the problem; Hi, Yesterday, I was playing COD MW2 and laptop restarted it self. I was playing with my second screen. Actually, I didn't see any blue screen but when... Discussion in 'Windows 10 Software and Apps' started by Berk Sü, Apr 18, 2023.

  1. BERK Sü
    Berk Sü Win User

    System Crush on my new laptop


    Hi, Yesterday, I was playing COD MW2 and laptop restarted it self. I was playing with my second screen. Actually, I didn't see any blue screen but when I checked my event viewer, I saw some critical warning which is Kernel-Power. I checked my minidump files but my knowledge finished here. I can understand that I had issue with GPU but is that hardware or software problem, I can not define it. Can you please check my minidump analyze and help me? Thanks Berk..Microsoft R Windows Debugger Version 10.0.25200.1003 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump

    :)
     
    Berk Sü, Apr 18, 2023
    #1
  2. ARGEL OBM
    Argel Obm Win User

    candy crush app won't respond

    Hi James,

    We need to gather more information for us to better understand your concern about, accessing the Candy Crush app. Kindly answer these questions:

    • Can you access the Candy Crush app before? If so, when did the issue start?
    • Were there any changes made on your computer before encountering the issue?
    • Can you please describe to us what is happening when you open the Candy Crush app? Are you encountering an error message when accessing the app?
    • What is the OS Build of your Windows 10? To determine the build of your Windows 10, follow these steps:
      • Click the Windows logo (Start button).
      • Click the gear icon (Setting).
      • Select System.
      • On the left pane, choose About.
    • Can you still access your other applications?

    There may be an issue with the files of the Candy Crush app that is why you're having an issue accessing it. In the meantime, we suggest running theWindows
    Store apps troubleshooter     to see if the troubleshooter will be able to replace the files of the app.

    We await for your response.
     
    Argel Obm, Apr 18, 2023
    #2
  3. JAMESFIEDLER
    JamesFiedler Win User
    Candy Crush Saga Stopped working.

    Tried both the steps listed above and neither of them worked. Reset the computer after the clean boot, rebooted the computer, but still have the same issue. Just got a different error code that now reads: 0x80246007.

    I suppose that I can uninstall Candy Crush Saga, but then I assume I will loose everything I have done and be back to the very beginning?

    Any other suggestions or help that you can offer?

    Thanks,

    Jim Fiedler
     
    JamesFiedler, Apr 18, 2023
    #3
  4. N-STER
    n-ster Win User

    System Crush on my new laptop

    n-ster, Apr 18, 2023
    #4
Thema:

System Crush on my new laptop

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