Windows 10: System dies while playing games

Discus and support System dies while playing games in Windows 10 Software and Apps to solve the problem; Hello,my System dies while playing games. My computer runs into a bluescreen and I can't find the issue in the logs.The only left issue I can find is... Discussion in 'Windows 10 Software and Apps' started by Moritz se, Jan 12, 2025.

  1. MORITZ SE
    Moritz se Win User

    System dies while playing games


    Hello,my System dies while playing games. My computer runs into a bluescreen and I can't find the issue in the logs.The only left issue I can find is the following:Errorbucket , Type 0Eventname: LiveKernelEventAnswer: not respondingCAB-Datei-ID: 0ProblemsignaturSystem dies while playing games :p1: 117P2: ffffa703a1c9b080P3: fffff8027fa516a0P4: 0P5: 0P6: 10_0_26100P7: 0_0P8: 768_1P9: P10:

    :)
     
    Moritz se, Jan 12, 2025
    #1
  2. ROOHI_TAJ
    Roohi_Taj Win User

    Can't play Hit It Rich game and system freezes

    Hi carmenstanley1,

    Thank you for your response.

    I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

    Could you please help me with the below questions:

    • Are you aware of any changes happened on the computer prior to this issue?
    • Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?

    Step 1: Uninstall or Repair the game.


    1. Press Windows and
      R key together on your Keyboard.
    2. Type appwiz.cpl and hit enter.
    3. Right click on the Hit it Rich app > Select Repair or uninstall it.
    4. Reinstall the application and check for the issue.

    Step 2: Create a new local account.

    The reason might be due to user account corruption, so I would suggest you to ‘Create
    a local user or administrator account’     and check if the issue persists.

    Note: You will not see all your files under your default file location.
    So your data will be saved under C:\Users\User_name.

    If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
    Tips to improve PC performance in Windows
    10    .

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Jan 12, 2025
    #2
  3. DAVID-MURICA
    David-Murica Win User
    Xbox Play anywhere games

    I uninstalled and re-installed the game. The freezing is still happening.
     
    David-Murica, Jan 12, 2025
    #3
  4. WILFRED MAC
    Wilfred Mac Win User

    System dies while playing games

    Xbox Play anywhere games

    Hi David,

    There are many possible reasons why Gears of War 4 randomly crashes when playing. One of which is having a corrupted game file. To help you resolve this concern, we suggest that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Windows Store.

    Run the troubleshooter for Windows apps

    Step 2: Check for updates for apps and games from Windows Store. To do this, you may refer to the link below:

    Click here

    Step 3: Reset the game from the Settings menu.

    • Click Start and click Settings.
    • Select System.
    • Select Apps and features.
    • Find the game and click Advanced options.
    • Click Reset. You need to restart your computer to let the changes take effect.

    Step 4: Try to uninstall and reinstall the game.

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Jan 12, 2025
    #4
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System dies while playing games

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