Windows 10: system error exception

Discus and support system error exception in Windows 10 Customization to solve the problem; Sometimes when I play a game my windows crashes and give me this "system error exception" and after it restarts. What should i do? This is what i get... Discussion in 'Windows 10 Customization' started by TanaseBogdan1, Apr 7, 2020.

  1. TANASEBOGDAN1
    TanaseBogdan1 Win User

    system error exception


    Sometimes when I play a game my windows crashes and give me this "system error exception" and after it restarts. What should i do? This is what i get when I open the file error with windbg:



    Microsoft R Windows Debugger Version 10.0.18362.1 X86

    Copyright c Microsoft Corporation. All rights reserved.





    Loading Dump File [C:\Users\bogda\OneDrive\Atașări\040720-35421-01.dmp]

    Mini Kernel Dump File: Only registers and stack trace are available





    ************* Path validation summary **************

    Response Time ms Location

    Deferred SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols

    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols

    Executable search path is:

    Windows 10 Kernel Version 18362 MP 8 procs Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Built by: 18362.1.amd64fre.19h1_release.190318-1202

    Machine Name:

    Kernel base = 0xfffff801`6e200000 PsLoadedModuleList = 0xfffff801`6e648170

    Debug session time: Tue Apr 7 16:50:59.654 2020 UTC + 3:00

    System Uptime: 0 days 0:59:33.378

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ......................................

    Loading User Symbols

    Loading unloaded module list

    ......

    For analysis of this file, run !analyze -v

    4: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************



    SYSTEM_SERVICE_EXCEPTION 3b

    An exception happened while executing a system service routine.

    Arguments:

    Arg1: 00000000c0000005, Exception code that caused the bugcheck

    Arg2: fffff8016e4a81e7, Address of the instruction which caused the bugcheck

    Arg3: ffff83805f9f4930, Address of the context record for the exception that caused the bugcheck

    Arg4: 0000000000000000, zero.



    Debugging Details:

    ------------------





    KEY_VALUES_STRING: 1





    PROCESSES_ANALYSIS: 1



    SERVICE_ANALYSIS: 1



    STACKHASH_ANALYSIS: 1



    TIMELINE_ANALYSIS: 1





    DUMP_CLASS: 1



    DUMP_QUALIFIER: 400



    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



    SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.



    SYSTEM_SKU: To Be Filled By O.E.M.



    SYSTEM_VERSION: To Be Filled By O.E.M.



    BIOS_VENDOR: American Megatrends Inc.



    BIOS_VERSION: P1.30



    BIOS_DATE: 10/02/2013



    BASEBOARD_MANUFACTURER: ASRock



    BASEBOARD_PRODUCT: 960GM-VGS3 FX



    BASEBOARD_VERSION:



    DUMP_TYPE: 2



    BUGCHECK_P1: c0000005



    BUGCHECK_P2: fffff8016e4a81e7



    BUGCHECK_P3: ffff83805f9f4930



    BUGCHECK_P4: 0



    EXCEPTION_CODE: NTSTATUS 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.



    FAULTING_IP:

    nt!KxWaitForLockOwnerShipWithIrql+17

    fffff801`6e4a81e7 48890a mov qword ptr [rdx],rcx



    CONTEXT: ffff83805f9f4930 -- .cxr 0xffff83805f9f4930

    rax=0000000000000005 rbx=ffff82049aafb4b0 rcx=ffff82049aafb4b0

    rdx=8000000000000000 rsi=fffff8016e668340 rdi=ffff82049aafb400

    rip=fffff8016e4a81e7 rsp=ffff82049aafb3e0 rbp=ffffaa0000000000

    r8=0000000000000051 r9=0000000000000000 r10=3fffffffffffffff

    r11=ffffae84f9dc6000 r12=0200000000000000 r13=ffffaa0000000000

    r14=0000000000000000 r15=0000000000000000

    iopl=0 nv up ei pl zr na po nc

    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246

    nt!KxWaitForLockOwnerShipWithIrql+0x17:

    fffff801`6e4a81e7 48890a mov qword ptr [rdx],rcx ds:002b:80000000`00000000=????????????????

    Resetting default scope



    BUGCHECK_STR: 0x3B_c0000005



    CPU_COUNT: 8



    CPU_MHZ: fa8



    CPU_VENDOR: AuthenticAMD



    CPU_FAMILY: 15



    CPU_MODEL: 2



    CPU_STEPPING: 0



    BLACKBOXBSD: 1 !blackboxbsd





    BLACKBOXNTFS: 1 !blackboxntfs





    BLACKBOXPNP: 1 !blackboxpnp





    BLACKBOXWINLOGON: 1



    CUSTOMER_CRASH_COUNT: 1



    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



    PROCESS_NAME: Intelligent standby list cleaner ISLC.exe



    CURRENT_IRQL: 2



    ANALYSIS_SESSION_HOST: DESKTOP-B1U3SOB



    ANALYSIS_SESSION_TIME: 04-07-2020 18:29:18.0534



    ANALYSIS_VERSION: 10.0.18362.1 x86fre



    BAD_STACK_POINTER: ffff83805f9f3ff8



    LAST_CONTROL_TRANSFER: from fffff8016e4a7ff5 to fffff8016e4a81e7



    STACK_TEXT:

    ffff8204`9aafb3e0 fffff801`6e4a7ff5 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffae84`fee8c770 : nt!KxWaitForLockOwnerShipWithIrql+0x17

    ffff8204`9aafb410 fffff801`6e28ab0d : fffff801`6e668340 fffff801`6e66a440 ffffaa00`00000000 02000000`00000000 : nt!KiAcquireQueuedSpinLockInstrumented+0x65

    ffff8204`9aafb460 fffff801`6e2d9f8d : ffffaa00`0402c5d0 fffff801`6e66a440 00000000`00000000 ffffe31b`bc803300 : nt!KxAcquireQueuedSpinLock+0x5d

    ffff8204`9aafb490 fffff801`6e35ee3d : ae84fee8`c77004c0 00000000`00000001 00000000`00000000 ffffaa00`0402c5d0 : nt!MiRestoreTransitionPte+0x22d

    ffff8204`9aafb500 fffff801`6e35ebc5 : 00000000`00000000 ffffaa00`0484e5a0 00000000`00002000 00000000`00000002 : nt!MiRemoveLowestPriorityStandbyPage+0x1bd

    ffff8204`9aafb5a0 fffff801`6e7a8822 : 00000000`00000004 ffff8204`9aafbb80 00000000`00000000 000001be`250cbc08 : nt!MiPurgePartitionStandby+0x49

    ffff8204`9aafb5e0 fffff801`6e9435e2 : 00000000`00000004 fffff801`6e2cd1f7 00000000`00000000 ffffae85`0ac7ec20 : nt!MmPerformMemoryListCommand+0x857a

    ffff8204`9aafb610 fffff801`6e7e8071 : ffffacff`fffeed07 ffffaa00`019d2f20 00000000`00000001 fffff801`6e330814 : nt!MmIssueMemoryListCommand+0x56

    ffff8204`9aafb650 fffff801`6e3d3c18 : 000001be`3dc1e400 ffff8204`9aafbb80 00000000`00000000 00000000`00000000 : nt!NtSetSystemInformation+0x8b1

    ffff8204`9aafbb00 00007ffe`1037f534 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28

    000000a4`931fec08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`1037f534





    THREAD_SHA1_HASH_MOD_FUNC: b5de9510cbb5be19d1ad3651407e3b3c28325557



    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 450ee6125f508e8defd0334bb5e07bcc5ea16fa2



    THREAD_SHA1_HASH_MOD: bc100a5647b828107ac4e18055e00abcbe1ec406



    FOLLOWUP_IP:

    nt!KxWaitForLockOwnerShipWithIrql+17

    fffff801`6e4a81e7 48890a mov qword ptr [rdx],rcx



    FAULT_INSTR_CODE: 480a8948



    SYMBOL_STACK_INDEX: 0



    SYMBOL_NAME: nt!KxWaitForLockOwnerShipWithIrql+17



    FOLLOWUP_NAME: MachineOwner



    MODULE_NAME: nt



    IMAGE_NAME: ntkrnlmp.exe



    DEBUG_FLR_IMAGE_TIMESTAMP: 0



    IMAGE_VERSION: 10.0.18362.752



    STACK_COMMAND: .cxr 0xffff83805f9f4930 ; kb



    BUCKET_ID_FUNC_OFFSET: 17



    FAILURE_BUCKET_ID: 0x3B_c0000005_STACKPTR_ERROR_nt!KxWaitForLockOwnerShipWithIrql



    BUCKET_ID: 0x3B_c0000005_STACKPTR_ERROR_nt!KxWaitForLockOwnerShipWithIrql



    PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_STACKPTR_ERROR_nt!KxWaitForLockOwnerShipWithIrql



    TARGET_TIME: 2020-04-07T13:50:59.000Z



    OSBUILD: 18362



    OSSERVICEPACK: 752



    SERVICEPACK_NUMBER: 0



    OS_REVISION: 0



    SUITE_MASK: 272



    PRODUCT_TYPE: 1



    OSPLATFORM_TYPE: x64



    OSNAME: Windows 10



    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



    OS_LOCALE:



    USER_LCID: 0



    OSBUILD_TIMESTAMP: unknown_date



    BUILDDATESTAMP_STR: 190318-1202



    BUILDLAB_STR: 19h1_release



    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



    ANALYSIS_SESSION_ELAPSED_TIME: 9bb1



    ANALYSIS_SOURCE: KM



    FAILURE_ID_HASH_STRING: km:0x3b_c0000005_stackptr_error_nt!kxwaitforlockownershipwithirql



    FAILURE_ID_HASH: {fe5f5460-92bd-37c5-ac4c-22db73126526}



    Followup: MachineOwner

    ---------




    4: kd> !error

    Error code: Win32 0 0 - The operation completed successfully.

    4: kd> .cxr

    4: kd> lmvm nt

    Browse full module list

    start end module name

    fffff801`6e200000 fffff801`6ecb7000 nt pdb symbols c:\websymbols\ntkrnlmp.pdb\E7477A03A7078050CB7936455CE346B51\ntkrnlmp.pdb

    Loaded symbol image file: ntkrnlmp.exe

    Mapped memory image file: c:\websymbols\ntoskrnl.exe\CB080304ab7000\ntoskrnl.exe

    Image path: ntkrnlmp.exe

    Image name: ntkrnlmp.exe

    Browse all global symbols functions data

    Image was built with /Brepro flag.

    Timestamp: CB080304 This is a reproducible build file hash, not a timestamp

    CheckSum: 0097988A

    ImageSize: 00AB7000

    File version: 10.0.18362.752

    Product version: 10.0.18362.752

    File flags: 0 Mask 3F

    File OS: 40004 NT Win32

    File type: 1.0 App

    File date: 00000000.00000000

    Translations: 0409.04b0

    Information from resource tables:

    CompanyName: Microsoft Corporation

    ProductName: Microsoft® Windows® Operating System

    InternalName: ntkrnlmp.exe

    OriginalFilename: ntkrnlmp.exe

    ProductVersion: 10.0.18362.752

    FileVersion: 10.0.18362.752 WinBuild.160101.0800

    FileDescription: NT Kernel & System

    LegalCopyright: © Microsoft Corporation. All rights reserved.

    :)
     
    TanaseBogdan1, Apr 7, 2020
    #1
  2. SYED MD BILAL
    Syed Md Bilal Win User

    System Thread Exception Not Handled?

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

    I suggest you to boot into Safe Mode environment and update your graphic drivers.

    Method 1: Update drivers.

    I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

    • Press Windows key + X key and click on
      Device manager.
    • Search for Display Adapters.
    • Right-click on the graphics
      card       and click on Update driver software.


    You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

    If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



    Method 2:



    Follow the steps to install the drivers in compatibility mode.

    • Download the drivers from the manufacturer’s website.
    • Right-click on the installer and click on "Properties".
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.

    Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, May 25, 2020
    #2
  3. JOHN FER
    John Fer Win User
    Windows 10 netio.sys system service exception error

    Hi,

    This issue might be caused by system conflict. For us to know more, please answer the following:

    • Have you made any recent changes prior to the issue?
    • For us to have a better image of your concern, can you provide us a screenshot of the error that you are getting?

    Also, have you tried performing to check the article provided by Sumit Dhiman2 on the previous response? If not, we suggest checking it and perform the steps provided.

    Get back to us and give us an update.
     
    John Fer, May 25, 2020
    #3
  4. ROBELENE WIN
    Robelene Win Win User

    system error exception

    exception access_violation

    Hi William,

    Since a specific application is giving you Exception access violation error, we suggest that you try to add that application to Data Execution Prevention exceptions list. See steps below:

    • On the Search box, type Control Panel and choose Control Panel from the list of results.
    • Click on System and Security, then select System.
    • On the left pane, click on Advanced system settings.
    • Select on the Advanced tab .
    • Under Performance, click on the Settings button.
    • Go to Data Execution Prevention tab.
    • If DEP is turned on for you, click the Add button.
    • Locate the .exe file of the program you wish to run.
    • After you’ve added that program to the DEP exclusion list, click Apply and
      OK to save the changes.
    • Restart the computer and try running the application again.

    Let us know if you have any other questions.
     
    Robelene Win, May 25, 2020
    #4
Thema:

system error exception

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