Windows 10: System error: Freeze frames and my microphone overmodulates

Dear Microsoft-Support Team!I already wrote to you months ago about my pc complaints such as the constant pc hang and sound problems. After I have got an answer I have tried all these suggestions, however without success. Subsequently I have bought myself a new pc because I thought that something might be wrong with the pc itself. Since I have bought my new pc I still had freeze frames, so pronounced that I had to restart the pc every time until today. Sometimes it happened several times a day, sometimes every week and sometimes never. Now I would like to explain the main problem. Two days ago

:)

 

frames freezing

Hello,

Regarding the issue of "frames freezing"... I had the same problem with my high-end built and could not understand the frame freezing every couple of seconds, especially in light of the specs of my computer: i5-9600K, ASUS ROG Strix Z390-E, 16GB Corsair
DDR4 4133 memory with an ASUS ROG GTX1660S graphics card. It turned out the problem was having a picture slide show as my desktop background. I went in to settings and made my desktop background just a simple color...in my case, purple. I have not had any
frames freezing at all, since then. I tried a hundred fixes before this, to no avail. Generally speaking, if nothing works, a fresh Windows(R) install will solve my problems 99% of the time. I am not suggesting you do this, though and, if you do, make sure
you back up all your files first. Lastly, if the above doesn't help, press Ctrl+Alt+Del and look in task manager to see if Error Reporting (werfault.exe) is showing up every three seconds...I had a problem with frames freezing with that, too. I had to reinstall
Windows(R) with that one, as I failed to find a fix anywhere. Good luck

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Microphone issues

Hi Michael,

Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

• Incorrect settings (microphone is not set as default device)
  
• Corrupted or outdated driver
  
• Faulty device
  

For us to isolate the issue, we'd like to know the following:

• Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
  
• Have you tried connecting other microphone to your computer?
  
• Have you tried connecting the microphone to the other computer?
  

In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
Geethu B's on this
link.

We're looking forward to your reply.