Windows 10: System failures while browsing the internet

Discus and support System failures while browsing the internet in Windows 10 Gaming to solve the problem; My Windows is experiencing fatal crashes while I am using Brave Browser.The screen turns black and after a brief moment the computer restarts, with no... Discussion in 'Windows 10 Gaming' started by Carlos Júnior_MS, Apr 28, 2025 at 6:07 PM.

  1. System failures while browsing the internet


    My Windows is experiencing fatal crashes while I am using Brave Browser.The screen turns black and after a brief moment the computer restarts, with no error message being shown after that.The crashes seem random. You could use the browser for hours without any problems, but there are also moments when you barely use it and the OS crashes.I've used BlueScreenView to get a view on what could have caused these crashes. This is a view from the most recent of them.I've also ran memtest86 in order to detect any issues with my RAM modules, but none was found.Any idea of how I could fix this?

    :)
     
    Carlos Júnior_MS, Apr 28, 2025 at 6:07 PM
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Cant delete the browsing history in the internet options.

    Hi John,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that you need to delete previous browsing history.

    Please answer the below question to assist you better,

    Which browser are you using Microsoft Edge and Internet Explorer?

    Follow the below methods and check if it helps,

    Method 1: Internet Explorer (Delete Browsing History)

    Step 1:

    I suggest you to press Shift Key + Ctrl Key + Delete Key together and check the box against History and delete.

    Steps 2: Reset Internet Explorer.

    I suggest you to try the steps provided to reset Internet Explorer, in the link below.

    http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
    Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

    Method 2: Microsoft Edge (Delete Browsing History)

    I would suggest you to refer the link below on Viewing or deleting browsing history in Microsoft Edge,

    View and delete browser history in Microsoft Edge - Microsoft Support

    Note: When you use InPrivate Tabs your browsing data (like cookies history or temporary files) isn’t saved on your pc after you are done. Microsoft Edge deletes temporary data from
    your pc after all your InPrivate Tabs are closed.

    Reply us if you have further queries we will be glad to assist you.
     
  4. System failures while browsing the internet

    I cannot browse internet on EDGE browser

    Hi Joseph,

    We apologize for the delay in response.

    I understand that you are not able to browse Internet on EDGE browser.

    Before proceeding, we need to know whether you use any proxy connection on your Windows 10 computer.

    Kindly follow the below methods and check if it helps.

    Method 1:

    I suggest you clear the Clear browsing data option
    of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    • Click on the More actions (…) icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    • Select Settings and click on
      Choose what to clear.
    • Check the boxes Browsing history, Cookies and saved website data and Cached data and files
      and click on Clear.

    Note: You may try to check if the issue persist in the private browsing. Open the EDGE browser,
    Click on the More actions (…) button on top right corner of EDGE and click on
    New InPrivate Window to browse the internet in private Window.

    If the issue still persist, then follow the below method.

    Method 2:

    System file check is a utility built into the Operating System that will check for system file corruption. The sfc /scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect,
    corrupted, changed, or damaged versions with the correct versions where possible.

    I suggest you to refer the below link on how to perform System File Checker and check if it helps.

    Redirecting



    Reference: I suggest you to refer to the below thread and check if it helps.

    http://answers.microsoft.com/en-us/...g-at-all/350d43d7-93ab-4cd4-a39d-f54cf799112c

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Apr 28, 2025 at 6:15 PM
    #4
Thema:

System failures while browsing the internet

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