Windows 10: System Freeze and Audio Problem

I have just purchased a new computer but as i installed programs, a problem was introduced. I think I had seen the same problem on my previous computer, but that is a long story!
The effect is that the computer freezes for about 5 seconds and then continues. Associated with that is a message from the Realtek Audio informing me I have just plugged a device into the audio input. It does not require there to be any audio playing at the time this happens, though if there is audio, then that either goes silent or issues what can best be described as a buzz until the system resumes. The audio can also go into a state which i can only describe as like a stutter, where maybe it freezes for a few milliseconds at a time over a period of about 5 seconds. Sometimes this produces the Realtek message, though not always.
It seems that sometimes this can be triggered by activity, e.g calling a new web page in the browser. Often on returning to the machine after a period away, where the screen has blanked, waking the system up causes the Realtek message, but no obvious freezing of operation.
But the problem can also occur when the machine is not being used. I can be in the next room eating lunch and hear the audio freeze for the period associated with the problem.
With the new system, I started by sequentially installing the programs I required. This was a processed performed over several days as I was also working on the machine as well. Among the programs I had always installed was OpenOffice, I had been using this since it was first available, though I think generally LibreOffice now does better. But as I installed OpenOffice after several days without a problem, I heard the quality of the sound change and the problem started. On average, the problem manifests itself about once an hour, so i think the initial trouble free period up to the installation of OpenOffice identifies the culprit, but uninstalling it did not help. Windows repair tool claims to identify a problem and to have repaired it, requiring a reboot, but the problem still returns, so something somewhere is damaged. Google does nothing but confuse attempts to find the Realtek drivers which could be reinstalled.
I don't know where to go. I can't believe I am the only person suffering from this problem, yet I cannot find reference to such a problem on Google. So this is my last ditch effort to solve the problem before resorting to a clean install.

Regards, Paul Dixon

:)

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Audio problem

Hi Sulav,

For us to better assist your concern, we would like to ask for some additional information:

• Did you get any error messages?
• What troubleshooting steps have you done so far?

We suggest that you try to run the
audio troubleshooter. It might be able to fix audio problems automatically.

You can also check the troubleshooting steps provided by Santosh on this

link. Hope it helps.

We will wait for your response.

 

Audio Flipping sides problem

Hi,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let help you to fix the issue.

To understand the issue better, provide us more information.

• 
  Is the issue is specific to only export stream videos?
  
• 
  Try playing other videos/audio and let us know the status?
  

I appreciate the steps you have performed. Let’s try simple steps and check if this helps. Follow the below steps provided.

Step 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  
• 
  Click on Advanced on the Audio troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Audio troubleshooter.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to set the headset as default and check.

• 
  Right click on the on the sound icon on the Windows taskbar.
  
• 
  Click on Sounds and click on Playback
  tab.
  
• 
  Click on the headset and set it as default by clicking on the
  Set default button.
  
• 
  Now click Apply and OK.
  

Hope this helps. Post us with the status we will be glad to help you.